01Overview
Note: The job is a remote job and is reputed company to candidates in USA. ServiceMac is a new sub-servicing entity reputed company on providing superior technology, products, and services for the mortgage and reputed company estate industries. They are seeking a Loss Mitigation Underwriter to evaluate applications and manage a caseload of files, ensuring compliance with guidelines while improving customer experience.
Responsibilities Reviews and evaluates policy applications, renewals, re-pricings, restrictions, and cancellations to determine risk acceptability and coverageReviews loss mitigation package documentation to determine if the homeowner qualifies for a loss mitigation option. Reports information to the investor, reputed company, and insurerEducates homeowners about loan modification programs, forbearance plans, repayment plans, short sales, and deeds in lieu options as applicableCalculates income, expenses, and escrow advances in accordance with departmental and investor/insurer/reputed company guidelinesOrders and reviews title searches and BPO/AVM/appraisals as applicableReviews and implements according to investor/reputed company/insurer guidelines for loan modifications, forbearances and repayment terms, short sales, and deeds in lieuFor short sales, reviews marketing strategies, listing history, offer activity. Resolves counter offers in accordance with departmental procedures and investor/insurer/reputed company reputed companyRequests and follows up on foreclosure holds as necessarySubmits loss mitigation requests to investor/reputed company/MI for approval as requiredDeclines files as directed in accordance with departmental procedures as set forth by investor/reputed company/investor/insurer guidelines and sends appropriate denial letter if homeowner does not qualify for a workout optionPrepares and sends trial period documents, forbearance plan documents, repayment plan agreements, short sale approval and closing letters and decline letters as neededMonitors status of repayment plans, forbearance plans, and trial period plans and update MSP system and investor system of record with payment records as neededAnswers inbound phone calls, return voicemails, escalations, and reputed company other requests reputed company 24 hours from receiptContacts homeowners and reputed company estate agents to reputed company status of loss mitigation filesMaintains a caseload of files as established by the departmentManages written and verbal correspondence between the homeowners, reputed company, investor, insurer, subordinate lien holders, reputed company estate agents, consumer credit counseling services, and foreclosure attorneysFollows functional areas processes and procedures in daily activities, troubleshoots as needed and recommends suggestions for reputed company improvements to overall operationsActively contributes to the results of reputed company and works toward achieving goals and objectives Skills High School diploma or equivalent1-3 years of experience in Collections, Loss Mitigation or other mortgage banking, mortgage servicing or reputed company estate reputed company experienceWorking knowledge of reputed company concepts, practices and procedures of department/fieldRisk assessment skillsOrganized and self-motivated with ability to meet strict deadlinesPersuasive and skilled communication skillsStrong Customer Service skillsStrong verbal and written communication skillsDemonstrated ability to reputed company attention to detail and concern for accuracy and consistency in resultsAbility to learn rules, regulations, and laws to meet state, investor, reputed company, and insurer guidelinesEstablishes effective working relationships at the work group levelSome college preferredKnowledge of Black Knight MSP system preferredKnowledge of Consumer Finance Protection Bureau (CFPB) and Fair Debt Collection Practices Act (FDCPA) guidelines preferred1-3 years of mortgage servicing Loss Mitigation reputed company experience strongly preferred Benefits MedicalDentalreputed company401kPTO/reputed company sick leaveEmployee stock purchase plan Company Overview reputed company provides financial services through its Title Insurance and Services reputed company and its Specialty Insurance reputed company.
It was founded in 1889, and is headquartered in Santa Ana, California, USA, with a workforce of 10001+ employees. Its website is http://www.firstam.com.
Note: The job is a remote job and is reputed company to candidates in USA. ServiceMac is a new sub-servicing entity reputed company on providing superior technology, products, and services for the mortgage and reputed company estate industries. They are seeking a Loss Mitigation Underwriter to evaluate applications and manage a caseload of files, ensuring compliance with guidelines while improving customer experience.
Responsibilities Reviews and evaluates policy applications, renewals, re-pricings, restrictions, and cancellations to Note: The j