01Overview
```html About UnitedHealth Group A Global Leader in HealthFocused Technology UnitedHealth Group is a worldwide organization that blends cuttingedge technology with compassionate care to improve the health and wellbeing of millions of people every day. From the moment a patient accesses their pharmacy benefits to the instant a provider logs a clinical note, UnitedHealth Groups integrated platforms enable seamless, secure, and efficient healthinformation flow. The companys mission Help people live healthier lives and make the health system work better for everyone. is reinforced by a deep commitment to diversity, equity, inclusion, and environmental responsibility. As a Medical Transcription Specialist you will become a vital part of a collaborative ecosystem where your work directly influences the accuracy of patient records, the speed of billing cycles, and the overall quality of care delivery. Why This Role Is a GameChanger for Your Career Working remotely from the comfort of your own home while supporting a leading healthcare provider offers a rare blend of flexibility, purpose, and professional growth. Youll be part of a highperformance team that values continuous learning, mentorship, and the chance to shape bestpractice standards in medical documentation. In addition to a competitive hourly wage ranging from $16.54 to $32.55, UnitedHealth Group provides a generous $3,000 signon bonus for external candidates, comprehensive benefits, and a clear pathway toward advanced roles such as Clinical Documentation Specialist, HealthInformation Analyst, or Project Lead within the organizations expansive healthtech portfolio. Key Responsibilities What Your Day Will Look Like As a Remote Medical Transcription Specialist, you will translate spoken medical dictations into polished, errorfree written documents that become part of a patients permanent health record. Your main duties include: Accurately transcribe physiciandictated notes into SOAP (Subjective, Objective, Assessment, Plan) format using industrystandard wordprocessing software. Apply appropriate medical coding by entering ICD10 diagnoses, CPT, and E&M codes for obesity, smoking cessation, depression, and substanceuse documentation. Generate and pend supplemental orders such as prescriptions, laboratory requests, imaging studies, and referrals for provider review and signature. Maintain strict confidentiality and adhere to HIPAA regulations when handling protected health information (PHI). Collaborate with physicians and clinical staff to clarify ambiguous dictations, resolve discrepancies, and ensure the completeness of each record. Utilize ancillary software tools (e.g., EMR/EHR platforms, voice recognition programs) to streamline workflow and improve turnaround time. Conduct qualitycontrol checks on transcribed documents, confirming spelling, grammar, and medical terminology accuracy before final submission. Provide clerical assistance by updating patient charts, managing electronic files, and supporting billing teams with accurate documentation. Participate in continuousimprovement initiatives by offering feedback on workflow bottlenecks and suggesting process enhancements. Essential Qualifications The Baseline You Must Meet Education: High School diploma or GED equivalent (additional coursework in healthinformation management is a plus). Experience: Minimum of one (1) year of handson experience in medical transcription, ideally within a hospital, clinic, or healthtech environment. Technical Proficiency: Demonstrated knowledge of medical terminology, anatomy, physiology, and pharmacology; comfortable navigating EMR/EHR systems. Legal Eligibility: Must be at least 18 years of age and legally authorized to work in the United States. Availability: Ability to work standard business hours (8:00 am 5:30 pm EST, MondayFriday) with occasional overtime as required by business needs. Location: New Jersey residency (remote work is tied to the Edgewater, NJ office location for compliance purposes). Preferred Qualifications What Will Set You Apart Bilingual Fluency: Proficiency in both English and Spanish, enabling you to accurately transcribe multilingual dictations and serve a diverse patient population. Certification: Certified Medical Transcriptionist (CMT) or Registered Health Information Technician (RHIT) credentials. Advanced Coding Skills: Experience with ICD10CM, CPT, and HCPCS coding beyond basic entry. Technology Savvy: Familiarity with speechrecognition software (e.g., Dragon NaturallySpeaking) and cloudbased collaboration tools. Core Soft Skills The Human Elements That Drive Success Empathy: Ability to understand and respect the patients perspective, ensuring documentation reflects compassionate care. Attention to Detail: Meticulous approach to spelling, punctuation, and medical accuracy to prevent costly downstream errors. Time Management: Skillful prioritization of tasks to meet tight turnaround .
