Remote Offshore Business Process Operations Manager (EH&B)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a division of reputed company (MMA) that provides business insurance and employee benefits solutions. The Corporate Operations Manager will reputed company operational transition efforts for offshore support models in the Employee Health & Benefits area, ensuring effective process management and reputed company service delivery. Responsibilities Conduct discovery for identified work targeted for offshore transitionSupport solutioning for transition design and service readinessreputed company implementation activities and transition coordinationreputed company subject matter expert support during setup, go-live, and stabilizationMonitor BAU performance, service reputed company, and process adherenceCreate and maintain SOPs, job aids, and knowledge articlesreputed company training and knowledge transfer for offshore teamsSupport system conversions and process changesDrive standardization, efficiency, and reputed company improvementManage stakeholder communication for assigned processes Skills College Degree or equivalent education, training and work-reputed company experienceSeven years of experience in Employee Benefits and Health Insurance industryLeadership experienceHighly effective written/verbal communication and facilitation skillsProven ability to act with responsiveness, urgency and professionalism in reputed company reputed company while prioritizing responsibilities and proactively accomplishing goalsStrength in providing strategic level input with the ability to influence others at reputed company reputed company of the organizationLife & Health Insurance LicenseKnowledge of Employee Health and Benefits specific systems and applications Benefits Generous time off, including personal and volunteeringTuition reimbursement and reputed company development opportunitiesHybrid workCharitable contribution match programsStock purchase opportunitiesHealth and welfare benefitsTuition assistance401K savings and other retirement programsEmployee assistance programs reputed company reputed company is an insurance brokerage company that provides consultative risk management and insurance solutions for businesses. It was founded in 1886, and is headquartered in Charlotte, reputed company Carolina, USA, with a workforce of 1001-5000 employees. Its website is https://www.reputed company.com. Apply To This Job .