01Responsibilities
Answering phones from customers professionally and responding to customer inquiries and complaints.
reputed company of customer retention.
Providing customers with the organization s service standards.
Identifying, escalating reputed company issues and reporting to the high-level management.
Routing inbound calls to the appropriate resources.
Following up complicated customer calls where required.
Completing reputed company notes and reputed company reports as necessary and updating them in the CRM.
Obtaining and evaluating reputed company relevant data to properly handle and document complaints and inquiries.
Recording details of comments, inquiries, complaints, and actions taken.
Other duties as assigned.
02Requirements
High School Diploma/GED
Bilingual a plus
Some sales and customer service experience
Excellent communication skills, including verbal with reputed company grammar.
Excellent computer skills.
Detail-oriented with the ability to multitask.
Some experience with MS reputed company is a plus
reputed company to react effectively and calmly in escalated situations
Benefits Program:
Competitive Wages
Medical, Dental and Eye insurance available
Vacation and reputed company time
401K benefits Apply Job!
reputed company for an Easy Start This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. reputed company!
Apply To This Job .
