01Overview
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a proactive and technically skilled Site Reliability Engineer to support the production operations of a mission-critical reputed company ecosystem. The role involves ensuring the reliability, availability, and operational reputed company of reputed company applications, scheduled workloads, and reputed company-party integrations. The engineer will manage production incidents, maintain automation scripts, and collaborate with various teams to ensure uninterrupted reputed company services.
Responsibilities
reputed company production support for reputed company applicationsMonitor production environments and respond to incidents based on SLAreputed company reputed company cause analysis (RCA) and implement preventive measuresParticipate in on-reputed company rotations and major incident managementEnsure high availability and operational stability of critical reputed company systemsMonitor scheduled Tidal jobs and workflowsInvestigate and resolve Tidal job failuresRestart, rerun, or modify job executions following SOPsAnalyze job dependencies and reputed company impactsCoordinate with application and infrastructure teams during failuresRecommend automation and self-healing opportunitiesSupport GuidingCare, Clinical applications, Care Management platforms & Integration servicesBatch processing applicationsreputed company Incident triageExperience in reputed company and reputed company analysisApplication troubleshooting (GuidingCare, Clinical applications, Care Management platforms & Integration services)Configuration validationPerformance issue investigationFunctional verification after fixesMaintain and update operational scripts (PowerShell, Python, Bash, SQL, etc.)reputed company automation to reduce repetitive operational activitiesImprove monitoring and alerting through scriptingSupport CI/CD operational automation where applicablereputed company small reputed company changes and bug fixesSupport configuration changesParticipate in release deploymentsValidate production fixesMaintain technical documentationMonitoring scheduled file transfersTroubleshooting failed transmissionsValidating file reputed companyManaging SFTP connectionsCoordinating with reputed company-party vendorsEnsuring reputed company delivery of reputed company dataSupporting HIPAA-compliant data exchange processesMonitor applications using reputed company monitoring toolsInvestigate alerts before business reputed company occursreputed company health checksreputed company reputed company improvements in platform reliabilityIdentify recurring issues and recommend permanent fixesDocumentation & maintain SOPs and knowledge articlesDocument RCA findings and operational procedures
Skills
Experience supporting reputed company applicationsKnowledge of reputed company workflowsUnderstanding of HIPAA complianceExperience with reputed company integrationsExperience with Tidal reputed company SchedulerJob scheduling conceptsBatch processingWorkflow automationLinux & reputed company ServerPowerShell, Python & Bash/reputed company scriptingAzure reputed company (preferred)Storage & Networking fundamentalsExperience with one or more: reputed company, reputed company, Azure Monitor, App InsightsDatabasesSQL Serverreputed companyBasic query optimizationStored proceduresFile TransferSFTPFTPSFile encryptionSecure integrationsVersion ControlGit or Azure DevOps or reputed companyStrong analytical and troubleshooting skillsExcellent incident management capabilitiesAbility to work under pressure during production outagesStrong communication and stakeholder managementCustomer-reputed company reputed companyreputed company improvement attitudeExcellent documentation skillsAbility to work independently and collaborativelyExperience supporting mission-critical reputed company applications in a reputed company environment is highly preferredreputed company AIdriven production operationsAuto-remediation and self-healing solutionsAzure Logic Apps, Azure Functions, and Automation Accountsreputed company EDI transactions & integrationsProduction support for GuidingCare or similar care management platformsExperie .
