01Overview
Note: The job is a remote job and is open to candidates in USA. Ian Graham Agency, LLC is a remote financial services agency built on mentorship, integrity, and repeatable systems. They are seeking a Customer Service & Sales Representative to help individuals who have already requested information, providing a positive customer service experience and guiding them through simple applications.ResponsibilitiesFollow up with individuals who requested information online, by phone, or through mailProvide a positive customer service experience via Zoom or phone appointmentsExplain coverage options clearly and help clients complete simple applicationsUse a step-by-step process supported by training, scripts, and mentorshipWork independently from home while staying connected to a supportive remote teamSkillsExperience in customer service, sales, education, hospitality, retail, or administrative workReliability and a people-focused attitudeWillingness to learn a new skill set with structured guidanceAbility to follow up with individuals who requested information online, by phone, or through mailAbility to provide a positive customer service experience via Zoom or phone appointmentsAbility to explain coverage options clearly and help clients complete simple applicationsAbility to use a step-by-step process supported by training, scripts, and mentorshipAbility to work independently from home while staying connected to a supportive remote teamIndividuals with strong customer service or people-facing experienceCareer-switchers seeking remote work and income growthSelf-motivated professionals comfortable working from homeThose open to coaching and following a proven systemU.S. Citizens or Permanent Residents able to pass a background checkBenefitsCommission-based compensation with monthly bonus opportunitiesPerformance-based increases available every 23 monthsNo quotas and no cap on incomeFull-time representatives average 37 sales per weekNo license We provide guidance and support to help you obtain your Life Insurance License.Fully remote, work-from-home environmentWarm leads provided no cold callingStructured training and one-on-one mentorshipCompany OverviewAs a financial services agency, Ian Graham Agency, LLC offers mortgage protection, final expense, retirement solutions, college savings strategies, term and whole life insurance options, and debt elimination programs. It was founded in undefined, and is headquartered in Grandville, Michigan, US, with a workforce of 11-50 employees. Its website is https://iangrahamagency.com.
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