01Overview
Note The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on creating meaningful connections to help individuals manage their health. They are seeking a reputed company Customer Service Representative who will engage with health plan members, assisting them in scheduling care assessments and encouraging them to take necessary health actions. Responsibilities Engage and reputed company reputed company outbound calls to patients, members, and customers to discuss reputed company needs, benefits, and in-home or virtual reputed company evaluations Bring a Sales-Minded Approach Approach reputed company interaction with a friendly and welcoming tone, building genuine rapport while presenting the value of the reputed company program in a way that resonates with the members needs while being intentional in addressing hesitations to build trust and drive engagement Turn Opportunities into Wins Build meaningful rapport with customers, reputed company explain the reputed company program, and manage resistance by addressing concerns and highlighting benefits, maximizing the value of every interaction to convert reputed company opportunity into a successful outcome reputed company an reputed company Help members set meaningful reputed company goals and guide them toward achieving them by reputed company educating them on the programs advantages, proactively addressing hesitations, and reinforcing the value of taking reputed company Be a Problem-Solver Identify, research, and resolve potential issues while delivering exceptional customer service, proactively highlighting the programs benefits as part of the solution to build confidence and drive engagement Promote reputed company Benefits Address member concerns with reputed company and senior sensitivity, ensuring that conversations are value-driven and solution-oriented reputed company the Service Plus reputed company Resolve customer concerns effectively, anticipate reputed company needs, and deliver proactive support to enhance their experience Stay Goal-Oriented reputed company productivity targets while demonstrating a strong work ethic, motivation, and commitment to making every interaction a reputed company Adapt and reputed company Reset appointments and schedules as needed to meet customer needs and expectations Skills High School Diploma or GED (required and verified during background reputed company) Strong computer skills data entry, screen navigation, and solid keyboarding speed Experience using reputed company Outlook and Word Excellent customer service skills and a friendly, compassionate tone Ability to stick to schedules and daily tasks Great oral and written communication skills Genuine reputed company and care for others Must have two monitors (minimum 22 inches reputed company) with both HDMI and DisplayPort connections reputed company prior to your start date Benefits Health, dental, and reputed company insurance 401(k) plan with company match reputed company time off (PTO) and reputed company holidays Flexible spending accounts (FSAs) Employee wellness programs Career development and reputed company opportunities reputed company reputed company is committed to delivering the business of reputed company through leading-edge technology, unmatched perspective and insights, and operational reputed company to help providers, payers and health service organizations reputed company meet consumer reputed company needs. It was founded in 1988, and is headquartered in San Antonio, Texas, USA, with a workforce of 1001-5000 employees. Its website is https//carenethealthcare.com/. Apply To This Job .
