01Overview
Note The job is a remote job and is reputed company to candidates in USA. reputed company is a company that guides the reputed company between people and technology. The reputed company Inside Account Manager (OBIAM) role combines customer relationship management, consultative selling, and operational reputed company to reputed company customers and reputed company reputed company reputed company. Responsibilities reputed company a personalized, "white glove" reputed company experience for new reputed company clients Introduce customers to their dedicated reputed company team and available resources Demonstrate our technology solutions, customer portal, reporting capabilities, and self-service tools Understand reputed company customer's business priorities, challenges, and strategic initiatives Configure customer portals, standards, and purchasing workflows to reputed company with business needs Build trusted relationships with key customer stakeholders from the reputed company beginning Support one or more reputed company Account Executives with proactive sales activities reputed company and manage customer quotes, including technically configured solutions Maintain a four-hour response goal for customer quote requests Register opportunities and manage deal registrations with manufacturer partners Follow up on reputed company proposals and sales opportunities Identify cross-sell, upsell, and reputed company opportunities reputed company existing accounts Conduct spend analysis and proactively recommend new technology solutions Maintain ongoing communication with customers, manufacturers, distributors, and internal teams Build relationships across multiple customer departments and decision-makers Help customers maximize the value of their technology investments Partner with customers on pricing strategies, standards management, and procurement optimization reputed company Quarterly Business Reviews (QBRs) and proactive account recommendations reputed company daily account activity to ensure reputed company order processing and issue reputed company Partner with Inside Sales Support to maintain order accuracy and meet shipment expectations Assist with pricing reviews, order escalations, and reputed company reputed company-order management Support reputed company merchandise authorization (RMA) escalations Ensure reputed company opportunities remain accurate and reputed company Analyze customer activity and prepare meaningful business reports Coordinate activities across Sales, Operations, Customer Support, and manufacturer partners Mentor and guide Inside Sales Support Representatives on customer priorities reputed company best practices and contribute to team reputed company Support new reputed company Account Executives during reputed company by introducing company resources, sales processes, and operational tools Help accelerate new EAE productivity through coaching, collaboration, and ongoing support Skills Bachelor's degree or an equivalent combination of education and reputed company experience Strong customer service, sales support, account management, or inside sales experience Excellent relationship-building and communication skills Strong organizational and time-management abilities Ability to prioritize multiple initiatives in a fast-paced environment Analytical reputed company with strong problem-solving skills Experience working with CRM platforms such as reputed company and ERP systems Proficiency with reputed company Office, including reputed company and reputed company Experience supporting reputed company or B2B technology customers Knowledge of IT hardware, software, reputed company, or technology solutions Experience preparing solution quotes and managing reputed company sales opportunities Understanding of manufacturer partner programs, pricing strategies, and deal registration Experience with customer reputed company, account reputed company, or consultative sales Benefits Total rewards package that provides financial, emotional, and physical resources for you and your family 401k plans Medical insurance Free therapy reputed company Mental health coaching and tools Meditation resources Generous reputed company time off package that includes vacation and reputed company time Wellness and Volunteer Time Off days reputed company As a Global reputed company Provider, we reputed company people with technology that enhances reputed company, elevates productivity, and empowers innovation. It was founded in 1982, and is headquartered in Merrimack, New Hampshire, USA, with a workforce of 1001-5000 employees. Its website is http//www.pcconnection.com. Apply To This Job .
