01Overview
Note: The job is a remote job and is open to candidates in USA. First Connect Insurance Services is a digital platform providing independent insurance agents with access to top US carriers to grow their businesses. The Sales Manager for the Agency Sign-Up team will lead and coach a team focused on converting prospective agencies into active platform users, ensuring a smooth and efficient sign-up process.ResponsibilitiesLead, coach, and develop a team of Sign-Up Specialists, setting clear performance expectations and providing ongoing feedback to help each rep growOwn team conversion metrics: set targets, track performance against them, and identify the coaching or process interventions that move the needleBuild and reinforce a consistent, high-energy sales culture focused on urgency, follow-through, and delivering a strong first impression of the platformRecruit, hire, and ramp new team members as the Sign-Up function scalesStandardize workflows and call processes to ensure quality, consistency, and scalability across the teamGenerate momentum with prospective agencies during the sign-up process to drive activation and early platform utilizationPartner closely with the Onboarding team to ensure clean handoffs and alignment on what a well-activated agency looks likeDefine and track KPIs including conversion rate, contact-to-activation ratios, and call/activity metrics; analyze trends and surface actionable insights for leadershipPrepare and present regular performance reports to senior leadership on team results, key initiatives, and opportunitiesWork cross-functionally with Product, Marketing, and Operations to surface agent feedback and bring the right tools and resources to your teamStay informed on carrier appetites, market trends, and the competitive landscape to keep the team's messaging sharp and relevantAddress escalations promptly and resolve issues that could slow or block an agency's path to activationSkillsBachelor's degree or equivalent work experience5+ years of experience in sales, sales leadership, insurance distribution, or a related field, with at least 2 years managing a sales teamA track record of owning conversion or pipeline metrics and moving them in the right directionStrong coaching instincts, with the ability to develop reps at different experience levels through observation and specific feedback, not just encouragementAnalytical and data-driven, comfortable in a CRM and fluent in performance metricsP&C licenseCPCU or CIC designationBenefitsMultiple medical plans to choose from100% employer-covered dentalVision plans for our team members and their familiesA 401(k) retirement planShort; long-term disabilityEmployer-paid life insuranceFlexible Spending Accounts (FSA) for health and dependent careEmployee Assistance Program (EAP)Equity - This position is eligible for equity compensationTraining and internal career growth opportunitiesFlexible Time Off - You know when and how you should rechargeCompany OverviewFirst Connect Insurance Services helps connect independent agents with todays best-in-class insurtech providers. It was founded in 2014, and is headquartered in Austin, Texas, USA, with a workforce of 51-200 employees. Its website is https://www.firstconnectinsurance.com/.
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