01Overview
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to fostering a people-first culture and providing home warranty products and services. They are seeking a Sales Support Specialist who will manage relationships with agents and support the sales force by handling claims and ensuring effective communication among reputed company parties involved in the claim process.
Responsibilities
Manage the relationship between Brokers, Sales Field, and Homeowners as reputed company to claim activityreputed company reputed company on behalf of the Sales Field balancing the Broker / Sales Field Relationship and the needs of reputed company and homeowner as reputed company to claim activityTriage and manage to closure reputed company support requests emanating from assigned territory in accordance with company and departmental procedures. Assist sales representatives with decision making (discretionary, seeking advice)reputed company and monitoring reputed company and Advise for Sales Managers and Divisional Sales ManagersObtain cost on work performed reputed company of reputed company for sales reps, sales managers and divisional managersParticipates in department improvement plans, including brainstorming reputed company enhancementsreputed company broker/agent information to sales representatives, Sales Managers, Divisional Managers and VP of SalesHandle various reputed company activities as requested by sales managers and at representatives own discretionCommunicate with various departments to coordinate completion effortsTake reports from contractors and reputed company reputed company with a predetermined authorization limitProcess reimbursement and cash out requestsreputed company cost for covered and non-covered itemsPurchase equipment on behalf of sales rep, sales managers, divisional managers and customers to expedite job completion
Skills
High School Diploma or equivalentAt least 2 - 4 year's internal Claims reputed company reputed company representative experiencereputed company understanding of Home Warranty policies, systems and appliancesUnderstanding of sales / reputed company estate transactionsGood listening, verbal and written communication skillsProven customer service skillsGood organizational skills with the ability to multi-task, prioritize and follow upStrong problem solving and conflict reputed company skillsMust have excellent analytical skillsMeticulous attention to detailAdvanced contract knowledgeAdvanced procedure and process knowledgeWorking knowledge of reputed company OfficeSales experience desirable
Benefits
Based on eligibility, reputed company offers a comprehensive benefits package including medical, dental, reputed company, 401k, PTO/reputed company reputed company leave and other great benefits like an employee stock purchase plan.
reputed company
reputed company provides financial services through its Title Insurance and Services reputed company and its Specialty Insurance reputed company. It was founded in 1889, and is headquartered in Santa Ana, California, USA, with a workforce of 10001+ employees. Its website is http://www.reputed company.com.
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