01Overview
Note: The job is a remote job and is open to candidates in USA. Slide Insurance is an innovation-driven company that values collaboration and a positive culture. They are seeking a Senior Claims Adjuster to oversee large and complex residential property claims, ensuring timely and accurate handling while delivering superior customer service and maintaining compliance with state statutes.
Responsibilities
Oversee a caseload of large and/or complex residential property claims, ensuring timely and accurate handling
Deliver superior customer service to each insured and external business partner, maintaining high engagement throughout the claims process
Proactively communicate and set accurate claims expectations with customers
Evaluate claims and resolve policy coverage issues within established authority
Examine and analyze policies, forms, and records to determine coverage and the extent of the company's exposure or liability
Negotiate and settle claims in line with the company's best practices and industry standards, aiming for optimal resolutions
Research and stay current on all statutory requirements related to residential property claims
Apply knowledge of multiple state statutes, including the insurance code of ethics, rules, regulations, and guidelines, ensuring legal compliance
Assign, direct, monitor, and assist in building external partnerships, making expert recommendations when necessary
Document all relevant information in the electronic claims management system accurately and comprehensively
Establish timely and appropriate claim reserves in accordance with claim standards, ensuring financial accuracy
Perform other duties, as assigned
Skills
Bachelor's degree or High School diploma and equivalent relevant work experience required
4+ years of experience in residential property claims, handling a diverse range of claim types
3+ years of experience working directly for an insurance carrier
Experience with state-specific insurance laws and good faith claims handling, with a preference for those knowledgeable in Florida laws required
A thorough understanding of insurance-related legal procedures, regulations, and claims processing, with a focus on residential properties
Strong vendor management and negotiation skills
Comprehensive knowledge of residential property claims practices and legal terminology
Demonstrated leadership and managerial qualities, with the capacity to mentor and guide peers
Proven adaptability and flexibility; able to adjust to new requirements or unforeseen issues
Excellent interpersonal skills with a focus on outstanding customer service
Strong planning and organizational skills
Exceptional time management skills, ability to prioritize tasks and allocate resources efficiently and ability to work independently
Proficiency in MS Office/365 applications such as Microsoft Teams, SharePoint, Word, Excel, PowerPoint, and Outlook
Desire to live Slide's Core Values
Experience with all aspects of front-end claim handling including litigation, third party claims handling
Xactimate proficiency
Industry designations or certifications, such as CPCU or AIC
Benefits
Comprehensive and affordable benefits package to cover all aspects of health.Physical, Emotional, Financial, Social and Professional
Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way!
Company Overview
Slide is a technology-enabled insurance company that makes it easy for modern consumers to choose the right coverage for their unique needs and budgets. It was founded in 2021, and is headquartered in Tampa, Florida, USA, with a workforce of 201-500 employees. Its website is https://www.slideinsurance.com.
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