01Overview
Note: The job is a remote job and is open to candidates in USA. NetSuite, a part of Oracle Health, is transforming healthcare through intelligent and AI-powered solutions. They are seeking a highly motivated Senior Product Manager to lead product strategy and execution for AI-enabled healthcare workflow solutions, focusing on revenue cycle management and interoperability.ResponsibilitiesDefine and communicate product strategy, roadmap, and priorities for AI-powered healthcare workflow solutions, including revenue cycle, interoperability, healthcare transaction services, and clinical AI capabilitiesIdentify market opportunities, customer needs, regulatory requirements, and emerging AI technologies to shape product direction and investment prioritiesTranslate customer feedback, workflow challenges, healthcare trends, and business objectives into clear product requirements and execution plansDrive product discovery, business case development, prioritization, launch planning, and commercialization activitiesLead the end-to-end lifecycle of AI-enabled healthcare products and intelligent agents, from concept through launch and ongoing optimizationPartner with data science, machine learning, engineering, and UX teams to define AI use cases, model requirements, evaluation criteria, and product experiencesGuide the development of safe, effective, and clinically useful AI-powered workflows while ensuring appropriate governance, transparency, and reliabilityDefine success metrics for AI products, including adoption, engagement, workflow efficiency, accuracy, customer satisfaction, and business impactServe as a subject matter expert for healthcare interoperability, payer-provider workflows, healthcare transaction services, and revenue cycle operationsDrive product capabilities supporting prior authorization, eligibility, claims, remittance, referrals, attachments, and related administrative workflowsPartner with engineering and architecture teams to deliver secure, scalable, and compliant healthcare data exchange solutionsSupport interoperability initiatives leveraging standards such as FHIR, HL7, APIs, EDI/X12, and related healthcare exchange frameworksCollaborate closely with engineering, architecture, design, compliance, legal, operations, sales, marketing, and customer-facing teamsDrive alignment across matrixed organizations and senior stakeholders to ensure successful delivery and adoptionSupport go-to-market activities including product positioning, sales enablement, customer presentations, executive briefings, and partner engagementEvangelize product vision and strategy with customers, solution providers, business development teams, and executive leadershipEstablish and monitor KPIs to measure customer value, product adoption, workflow outcomes, operational efficiency, AI effectiveness, and financial performanceIdentify and mitigate risks related to product delivery, AI model performance, regulatory compliance, workflow design, customer adoption, and interoperabilityStay current on healthcare regulations, interoperability standards, AI trends, competitive offerings, and emerging technologiesSkills7+ years of product management experience delivering enterprise software or healthcare technology productsExperience defining product strategy, developing roadmaps, writing requirements, and delivering complex products from concept to launchExperience working with healthcare interoperability, healthcare data exchange, revenue cycle management, healthcare transaction services, or clinical workflow solutionsExperience delivering AI/ML-powered products, intelligent automation solutions, or data-driven platformsStrong understanding of healthcare workflows, including payer-provider interactions, clinical workflows, or healthcare administrative transactionsFamiliarity with healthcare interoperability standards and technologies such as FHIR, HL7, APIs, EDI/X12, or related frameworksExperience using data, analytics, customer insights, and KPIs to drive product decisionsProven ability to influence cross-functional teams in a highly matrixed organizationExcellent written, verbal, presentation, and executive communication skillsAbility to operate independently, manage competing priorities, and make sound decisions in a fast-paced environmentBachelor's degree in Computer Science, Engineering, Healthcare Administration, Business, or a related field, or equivalent experienceDirect experience with Oracle Health products, healthcare providers, payers, revenue cycle vendors, clearinghouses, or interoperability platformsExperience with prior authorization, claims management, eligibility verification, remittance processing, referrals, attachments, or related revenue cycle workflowsExperience building AI-powered healthcare products, generative AI solutions, conversational AI, clinical decision support tools, or intelligent workflow automationKnowledge of AI/ML development lifecycles, model evaluation methodologies, and responsible AI Note
