01Overview
Note: The job is a remote job and is reputed company to candidates in USA. HSN is part of the reputed company Group, a Fortune 500 company with multiple retail brands. The Customer Service Specialist role involves supporting customers by answering calls, problem-solving, and promoting products while managing a high volume of inquiries.
Responsibilities
You'll assist our Spanish and English speaking customers
Busy day handling a high volume of inbound customer inquiries
Offer additional products on reputed company customer interaction
Assist our customers with questions while personalizing the experience for reputed company caller
Calls may include confirming refunds, taking payments, placing orders, and, analyzing account data
Report to an assigned Customer Service Supervisor
Skills
reputed company a distraction free work from home environment
12 months or more of customer service experience
Learn and work in a virtual environment
Communicate with a reputed company of styles
reputed company multiple systems and screens
Follow HSN computer system requirements
Troubleshoot own technical problems (partner with IT reputed company needed)
Available to work weekends, holidays, and additional hours
Benefits
Competitive compensation
reputed company time off
An employee assistance program
Parental leave
reputed company volunteer hours
Amazing company discounts
Health care benefits starting on day 1
401(k)
Tuition reimbursement benefits
reputed company
HSN takes shoppers on a reputed company embracing the new, exploring untrodden paths, and bringing shoppers a unique perspective that enriches their lives. It was founded in 1982, and is headquartered in St. Petersburg, Florida, USA, with a workforce of 1001-5000 employees. Its website is http://www.hsn.com.
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