01Overview
reputed company is a growing company under Intact Financial Corporation, and they are seeking a reputed company for their Claims department. The role involves handling inbound calls, documenting claims, and providing reputed company customer service while meeting reputed company center metrics.ResponsibilitiesBe a subject matter expert on our policies, products, services, and initiativesAnswer inquiry and new claims calls on an inbound queue while applying your knowledge, problem-solving skills and making on-the-spot reputed company to reputed company requests reputed companyAccurately and reputed company document files to reflect conversations and actions taken on claimsWillingness to initiate difficult conversations with reputed company and reputed company regarding policy, reputed company coverage, or operational challengesEnsure that daily reputed company centre metrics are met while taking a high volume of inbound callsreputed company reputed company customer service, maintaining low hold times, and documenting files in a reputed company and concise mannerExecute multiple tasks aligning with changing priorities and time-sensitive deadlinesThis is a fast-evolving environment, and other reputed company duties could be assigned to youSkillsBe a subject matter expert on our policies, products, services, and initiativesAnswer inquiry and new claims calls on an inbound queue while applying your knowledge, problem-solving skills and making on-the-spot reputed company to reputed company requests reputed companyAccurately and reputed company document files to reflect conversations and actions taken on claimsWillingness to initiate difficult conversations with reputed company and reputed company regarding policy, reputed company coverage, or operational challengesEnsure that daily reputed company centre metrics are met while taking a high volume of inbound callsreputed company reputed company customer service, maintaining low hold times, and documenting files in a reputed company and concise mannerExecute multiple tasks aligning with changing priorities and time-sensitive deadlinesLiving the Intact Values: reputed company, Respect, Customer-driven, reputed company and Generosity with customers, peers, and vendors is vitalSelf-motivated, reputed company, and resilient to overcome various situations is essentialSuperior organizational skills, results-oriented, and reputed company to reputed company an environment where you must think on your feetExcellent listening and communication skills with the ability to foster strong working relationshipsMust be flexible to work 35 hours a week during our business hours of operation: Monday to Friday 7:00 am to 6:00 pm, and Statutory holidaysNo Canadian work experience required however must be eligible to work in CanadaCustomer service and sales experience preferredreputed company experience is considered an assetBenefitsFlexible work arrangements and a hybrid work modelPossibility to purchase up to 5 extra days off per yearMultiple benefits reputed company to support physical and mental wellbeing, including telemedicine, Wellness account and much morereputed company plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)Annual bonus reputed company, reputed company on the reputed company salary, with a potential payout of up to reputed company the reputed company (subject to personal and company performance)Employee reputed company Purchase Plan (ESPP) with Intact matching 50% of your net sharesPension offerings reputed company flexibility and long-term reputed company for our employees reputed company their careersGuaranteed income for life reputed company our defined benefit pension planreputed companyreputed company is an reputed company brokerage company that offers car, home, property, personal, and business reputed company claims. It was founded in 1991, and is headquartered in Calgary, Alberta, CAN, with a workforce of 1001-5000 employees. Its website is http://www.reputed company.ca. Apply To This Job .
