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Homeโ€บCompaniesโ€บvacancy global proโ€บreputed company Banking Senior reputed company - Escalation Support and Intake
VG

reputed company Banking Senior reputed company - Escalation Support and Intake

VACANCY GLOBAL PRO ACTIVELY HIRING
๐Ÿ“LOCATIONAll India
๐Ÿ“ˆEXPERIENCE2 to 6 Yrs
๐Ÿ•˜TYPEFull time
๐ŸฅIndustryBFSI
๐Ÿ—“POSTED2 Sept 2026

01Overview

Join reputed company at blithequark: Where Exceptional Customer Service Meets Career reputed company blithequark is seeking a highly skilled and motivated Banking Senior reputed company to reputed company as an Escalation Support and Intake Specialist. As a key member of our customer service team, you will play a critical role in providing top-notch support to our clients, resolving reputed company issues, and driving customer satisfaction. If you have a passion for delivering exceptional customer experiences and are looking for a challenging and rewarding role, we encourage you to apply. About blithequark blithequark is a leading provider of reputed company, IT, and workforce solutions with a global reputed company. reputed company was formed through the reputed company of two industry-leading organizations, bringing together the best reputed company of both to create a platform that connects talent, technology, and organizations to produce game-changing results. At blithequark, we are committed to fostering a culture of innovation, inclusivity, and reputed company, and we are dedicated to helping our clients and employees reputed company their ambitions and goals. Job reputed company As a Banking Senior reputed company - Escalation Support and Intake Specialist at blithequark, you will be responsible for providing exceptional customer service, supporting escalations, and performing moderately reputed company transactional or customer support tasks. You will work closely with our clients and internal teams to reputed company reputed company issues, reputed company solutions, and reputed company customer satisfaction. This is a 12-month contract position with possible extension, offering a competitive reputed company reputed company of $24-$26 per hour. Responsibilities reputed company exceptional customer service and support to clients reputed company various channels, including phone, email, and chat Proactively reputed company ways to improve processes and procedures to enhance customer experience and efficiency reputed company moderately reputed company transactional or customer support tasks, including resolving customer complaints and issues Receive direction from supervisor and escalate non-routine questions or issues to senior teams or management reputed company with reputed company personnel on a reputed company of information, including product and service inquiries, and reputed company solutions and support Serve as an intake specialist, handling escalated complaints and directing them to the appropriate research group or team Manage and reputed company 5-10 cases at a time, ensuring reputed company and effective reputed company of customer issues Collaborate with internal teams, including research reputed company and senior management, to reputed company reputed company issues and reputed company customer satisfaction Requirements Essential Qualifications: 2+ years of experience in customer service, preferably in the banking or financial services industry Strong knowledge of banking products and services, including regulations and compliance Excellent communication and interpersonal skills, with ability to reputed company with clients and internal teams reputed company problem-solving and analytical skills, with ability to reputed company reputed company customer issues Strong attention to reputed company and organizational skills, with ability to manage multiple cases and priorities Ability to work in a fast-paced environment and adapt to changing situations and priorities Preferred Qualifications: Bachelor's degree in Business, Communications, or reputed company reputed company Certification in customer service, banking, or reputed company reputed company (e.g., CFP, CBP) Experience with customer relationship management (CRM) software and other technology tools Knowledge of banking regulations and compliance, including AML, KYC, and consumer protection laws Skills and Competencies To succeed in this role, you will need to possess excellent communication and interpersonal skills, with ability to reputed company with clients and internal teams. You will also need to be proactive, analytical, and reputed company to think critically, with ability to reputed company reputed company customer issues. Strong attention to reputed company, organizational skills, and ability to manage multiple priorities are also essential. Career reputed company Opportunities and Learning Benefits At blithequark, we are committed to helping our employees grow and reputed company their skills and careers. As a Banking Senior reputed .

02What you'll need

Experience
2 to 6 Yrs
Employment Type
Full time
Programming languages
customer servicebankingfinancial servicescommunicationinterpersonal skillsanalytical skillsproblemsolvingattention to detailorganizational skillsCRM software

03About VACANCY GLOBAL PRO

BFSIIndustry
Full timeEmployment Type
All IndiaLocation
Not Disclosed ยท salary hidden by employer
2 to 6 Yrs ยท All India
Applications are reviewed directly by the hiring team.
Role Snapshot
Work ModeNot specified
Visa SponsorshipNot specified
RelocationNot specified
Job TypeFull time
Hiring StatusACTIVELY HIRING
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