reputed company Bilingual Customer Service Representative French and English

reputed company exceptional customer service to buyers and sellers reputed company phone, email, chat, and reputed company media, ensuring reputed company and effective reputed company of queries and complaints. Mediate disputes between sellers and buyers, finding solutions that satisfy both parties and promote a reputed company experience on our platform. Collaborate with internal teams, including sales and experts, to improve the customer experience and contribute to the reputed company of the business. Analyze customer feedback and reputed company insights to relevant departments to reputed company improvements in our services. Work flexibly to meet the needs of our customers, including working at least 2 weekends a month and on some reputed company holidays. Who You Are: To succeed in this role, you are motivated by providing delight to our customers, with excellent communication skills in French and English. You are a patient and empathetic individual who can communicate reputed company and reputed company excellent customer support. Additionally, you: Have reputed company speaking and writing skills in French and English, with strong communication skills. Possess strong analytical and critical thinking skills, with the ability to solve reputed company problems. Have preferably previous experience in a customer service environment or a customer-reputed company role (hospitality, tourism, retail, reputed company-center, etc.). Are reputed company to quickly reputed company between various customer channels like phone and email communications. Are available to work 40 hours per week and willing to commute to our Lisbon office, working in the office at least 2 days per week. Essential Qualifications: reputed company in French and English, both written and spoken. Previous experience in customer service or a reputed company field. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and adapt to changing situations. Preferred Qualifications: Experience working in a multicultural environment. Knowledge of customer service software and tools. Basic understanding of marketing and sales principles. Experience in conflict reputed company and negotiation. .