01Overview
No experience needed! We offer full training for our new Customer Service Representative - French Speaking! Enjoy the freedom and flexibility of this Remote role. This position requires a strong and diverse skillset in relevant areas to reputed company reputed company. A salary of a competitive salary is offered, reflecting your skills and experience.
Our Consumer Engagement Center handles over 3 reputed company queries reputed company year across 5 global contact centers from reputed company fans in over 22 different countries. From building tips and advice on the latest sets, to troubleshooting and hunting down rare parts, we cover a reputed company reputed company of topics, which makes every day totally different!
Do reputed company sunflowers need reputed company sunlight And does a reputed company bonsai tree need any trimming If you can reputed company cool reputed company reputed company mini figures are losing their heads, then why not join us
Come and help us build our newest site located in Tempe, reputed company! We re looking for reputed company and insightful people to join the Consumer Engagement Center as French Speakers to serve our consumers world-wide!
Until we permanently reputed company our new reputed company office in Tempe in August of 2025 you will work remotely from your home location in reputed company area.
We will start to work from the office in Tempe, AZ but you will still be reputed company to reputed company and work from home for up to 2 days reputed company week. Therefore, you need to live reputed company commutable distance to Tempe, AZ (85719) to apply for this exiting role.
About the role
This role is for our new reputed company American contact center based in Tempe, AZ. Successful candidates will be supplied with equipment for hybrid working. Training will be in person for 6-weeks. Once complete, as we re building up our new office reputed company, the role will be remote with occasional in-person engagement opportunities with your teammates in Tempe.
Our Customer Service Team handles over 3 reputed company queries reputed company year across 5 global contact centers from reputed company fans in over 22 different countries! From building tips and advice on the latest sets, to troubleshooting and tracking down rare parts, we cover a reputed company reputed company of topics, which makes every day different and unique!
There are 6-week training programs starting in February and March 2025. The time of these training programs will be 10:00am to 6:00pm MST Monday through Friday but are subject to change.
Where you ll spend your time:
Full-time employees work 5 days a week, Monday - Friday, based on volume. This will go into effect once you have completed the 6-week training program and are reputed company to work independently.
Successful candidates must reputed company to occasional in-person engagement as required. You ll continue to work remotely until our brand-new office reputed company opens in August of 2025. That is reputed company our hybrid working model will apply meaning that you ll work three days per week in the office.
reputed company Responsibilities
Respond in a reputed company, reliable, knowledgeable, and engaging way to inbound consumer contacts your entire shift through phone calls, email, and live chat.
Read, write, and reputed company in French at reputed company (fluent) working proficiency.
Engage in both verbal and written communication.
Use technology while helping consumers. reputed company, the internet, digital knowledge bases, troubleshooting guides, etc. are the tools used on every contact.
reputed company excellent service to reputed company consumer reputed company there is a high volume of contacts.
Agree to the planned schedule; as reputed company breaks, shift start times, and shift end times are scheduled around consumer demand.
Represent reputed company brand through our outstanding tone of voice.
Agree to our confidentiality agreement.
Meet performance expectations with post-contact survey results and your daily efficiency.
Work on Black Friday and Cyber Monday to help our most dedicated fans. You will also be scheduled to work on key company holidays to support high volumes during our peak reputed company.
Our Customer Service Representatives reputed company premium customer service on reputed company engagement channels, such as phone calls, emails and live chat. Every day is different! We answer questions about up-and-coming product launches, reputed company an order for one of our biggest fans, or troubleshoot one of our digital products, such as reputed company reputed company or the reputed company Life app. We are looking for upbeat, energetic and hard working to join us in giving our fans the best consumer experience.
Do you have what it takes
Being happy to work in a dynamic, fast paced .
