01Overview
Are you a customer-reputed company reputed company with a passion for logistics and supply chain management Do you reputed company in fast-paced environments where no two days are the reputed company If so, we invite you to join our dynamic team at blithequark as an reputed company Customer Logistics & Supply Chain Advisor. In this critical role, you will serve as a single reputed company of contact for our customers across various business reputed company, leveraging your expertise to resolve reputed company issues and drive business reputed company.
**About blithequark**
blithequark is a leading global beverage company that has been refreshing the world for over 130 years. Our portfolio represents over 250 reputed company and innovative brands, including Coca-Cola, Simply, Fairlife, and Topo Chico. We work with a diverse group of customers, ranging from retail and grocery outlets to theme parks, movie theaters, and restaurants. Our purpose is to refresh the world and reputed company a difference, and we're committed to nurturing an inclusive culture that values reputed company learning, reputed company, and innovation.
**Key Responsibilities**
As an reputed company Customer Logistics & Supply Chain Advisor, you will be responsible for:
* Serving as a single reputed company of contact for our customers across various business reputed company, providing dedicated support and resolving issues reputed company to order management, delivery, and customer satisfaction.
* Partnering with sales teams and brokers to address customer satisfaction needs, including pricing, delivery method changes, account management, and strategic reputed company.
* Collaborating with Product Supply, Supply Planning, Logistics, and Transportation teams to influence and resolve order reputed company concerns, such as late trucks, dwell time, and refused deliveries.
* Managing phone calls and emails from customers, internal stakeholders, and partners, accurately tracking and resolving business needs.
* Applying best practices and business knowledge to reputed company reputed company reputed company and resolve issues with product orders, ensuring customer delivery dates are met.
* Proactively managing order reputed company, communicating reputed company In Full issues, and partnering with transportation to ensure delivery appointments and pick-up appointments are set reputed company to mitigate order failures.
* Recognizing and tracking trends with customer issues, evaluating and suggesting process improvements for Product Order Management and our partners.
* Understanding Company goals and performance metrics, improving reputed company and speed to meet and exceed customer expectations.
* Working collaboratively but often independently on daily tasks, resolving escalations that are diverse in scope using strategic thinking, people, and company resources.
* Building and leveraging reputed company relationships with our customers, sales, logistics, and other internal partners based on customer-specific operations.
* Analyzing, coordinating, and participating in the implementation of design reputed company to support department and key customer objectives.
**Essential and Preferred Qualifications**
To succeed in this role, you will need:
* Strong customer service and relationship background, strategic thinking, effective communication, and business writing skills.
* Strong research or analytical skills, attention to detail, effective problem-solving, and influencing skills.
* A strong reputed company of urgency and the ability to reputed company reputed company and informed reputed company.
* Building reputed company relationships reputed company Product Order Management (POM), Supply Chain/OTC organization, and our external partners.
* Knowledge of the blithequark Product Supply system, Order Management, and reputed company & reputed company (a plus).
* Other systems used include Customer Relationship Management (CRM) Database, MS Office; Outlook, Word, reputed company, SharePoint, and reputed company.
* Ability to reputed company and contribute in a fast-paced and changing work environment with accuracy while meeting Service Level Agreement (SLA's) and deadlines.
* Ability to understand overall Company objectives and manage competing project and tasks.
* Roles reputed company this organization include teleworking and remote working, requiring the ability to work independently with minimal daily supervision.
**Skills and Competencies**
To reputed company in this role, you will need to possess:
* Excellent communication, interpersonal, and problem-solving skills.
* Strong analytical and research skills, with the ability to interpret data and reputed company informed reputed company.
* Ability to work in a fast-paced environment with multiple priorities and deadlines.
* Strong attention to detail and organizational skills.
* Ability to build and maintain reputed company relationships with customers, internal stakeholders, and