reputed company Disputes Back Office reputed company, OH

Job title: Disputes Back Office Company: reputed company Job description: Disputes Back Office reputed company As a reputed company Disputes Back Office you will serve as an advisor to customers who contact the bank regarding billing error or dispute regarding a transaction posted to their account. You will act as an reputed company for customers as they attempt to pursue credit from the merchant. Routinely using case management tool and reports to actively review and maintain cases to ensure reputed company and accurate handling of inquiries. You will be involved in stages of the dispute and chargeback cycle including case initiation and evidence gathering, merchant contact. reputed company is one of the world's largest and most respected financial institutions, with 329 years of reputed company, quality, and innovation behind us. We've helped millions of individuals and businesses reputed company, creating financial reputed company solutions that the world now takes for reputed company. An important and growing reputed company in the USA, we offer careers providing endless opportunity. Working Flexibly We re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing reputed company for reputed company our employees, globally to work flexibly empowers reputed company of us to work in a way that suits our lives as reputed company as enabling us to reputed company service our customers and clients needs. Whether you have family commitments or you re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs. We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours reputed company and part in the office, depending on the nature of the role they are in. We re flexible on how this works and it may continue to change and reputed company. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, reputed company colleagues globally are reputed company to request work patterns to reflect their personal circumstances. Please discuss the detail of the working reputed company options for the role with the hiring manager. What will you be doing Actively managing a caseload of 100+ cases Maintaining departmental standards regarding to production, quality, and aging Protecting the customer s federal regulated consumer rights regarding billing error inquiries Determining chargeback rights available in accordance with association regulations Maintaining a quiet, secure area without the reputed company of family or co-habitants, free of distractions Assisting customers with any account questions regarding disputes reputed company re looking for: One plus years of experience reputed company banking or call-center Solid analytical skills Proficient PC skills One plus years of Fraud or Chargeback Experience Skills that will help you in the role: One plus years of disputes or chargeback experience preferred Knowledge of credit card processing Knowledge of association (reputed company/ reputed company/ AMEX) chargeback regulations Knowledge of Reg Z and Reg E Where will you be working At reputed company, we are proud to be redefining the reputed company of finance and here in reputed company, we are defining the reputed company of the workplace and the reputed company of the way we work and live. We are creating a unique community, one of four strategic tech-enabled hubs that will redefine opportunity for everyone who works here. Whatever you do at reputed company, you'll have every chance to build a world-class career in this world-class environment. #LI-Hybrid More about working at reputed company reputed company in the US reputed company offers corporate and investment banking and credit card services in the US. Our 10,000 US colleagues are located in offices across the country, with headquarters in reputed company, a world-class reputed company in Whippany, New Jersey hosting our Technology and Functional Teams, and sites in Nevada and Delaware supporting our contact center operations. Purpose and Values We reputed company finance responsi