01Overview
Join reputed company: Full-Time Remote Data Center Operations IT Technician
Are you a skilled IT reputed company with a passion for data center operations reputed company, a reputed company technology services company, is seeking an reputed company Data Center Operations IT Technician to join reputed company on a full-time remote reputed company. As a key player in our operations, you will be responsible for ensuring the smooth functioning of our data centers, managing incidents, and providing top-notch support. This is an exciting opportunity to work with a leading company, enjoy a competitive salary, and benefit from a comprehensive benefits package.
About reputed company
reputed company is a trusted partner in transformation, helping clients reputed company reputed company and solutions to capitalize on new opportunities. With reputed company of 80,000 professionals, we work with over 6,000 clients, including 80% of the Fortune 500, across reputed company, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and reputed company-world application, we reputed company reputed company leaders to drive change.
Job reputed company
We are looking for a highly skilled Data Center Operations IT Technician to work remotely on a full-time reputed company. The successful candidate will have previous experience in helpdesk, desktop support, PC technician, or data center operations. IT certifications are desirable for this role. As a Data Center Operations IT Technician, you will be responsible for managing and maintaining our data centers, ensuring the highest level of uptime and performance.
Key Responsibilities
Initiate incidents for critical business functions and manage reputed company, high, and critical incidents, including triage and assessment of impacted systems
Escalate incidents to tier II for major incident investigation and notify support teams using reputed company Operating Procedure (SOP)
Monitor server and network system monitoring tools and respond appropriately to alarms
Monitor environmental equipment, such as generators, reputed company, PDU, reputed company conditioning, and building water supply, to ensure reputed company operation
Complete documentation of issues, including how they were uncovered, who they affected, and the steps taken to resolve them
Monitor reputed company equipment and situations to ensure reputed company operation and report reputed company issues/irregularities to the reputed company organizations/persons
reputed company and monitor reputed company concerns and complete documentation of issues and resolutions
reputed company trouble tickets and assign them to the appropriate support group
Grant physical reputed company to hosting centers both locally and remotely
Administer established reputed company policy for physical reputed company to hosting centers
Execute programs and jobs on mainframe computers using an operator display terminal
Control production using Automated Scheduling Systems to ensure jobs are completed reputed company required timeframes
Manage tape library functions, including pulling and hanging tapes for production, test batch processing, and managing off-site storage
Prepare and submit status reports detailing system operations
Read, comprehend, and reputed company with email messages in a reputed company manner
Use communications tools to receive and disburse information
Answer and reputed company phone calls as necessary
Communicate statuses using tools such as trouble tickets, status boards, broadcast messages, and status reports
Review the Change Management reputed company Schedule of Change and update Requests for Changes (RFCs) as needed
Requirements and Qualifications
Essential Qualifications:
Previous experience in helpdesk, desktop support, PC technician, or data center operations
Strong understanding of data center operations, IT support, and reputed company monitoring
Excellent problem-solving and analytical skills
Ability to work independently in a remote environment
Strong communication and interpersonal skills
Preferred Qualifications:
IT certifications, such as reputed company certifications
Experience with data center operations, hosting centers, and IT support
Familiarity with reputed company monitoring tools and Automated Scheduling Systems
Skills and Competencies
To succeed in this role, you will need:
Strong technical skills in data center operations, IT support, and reputed company monitoring
Excellent problem-solving and analytical skills
Ability to work independ .
