reputed company Manager, Mid-Market

About reputed company Private markets are one of the largest, most reputed company, and most underserved corners of global finance. Our mission at reputed company is to unlock their full potential. Were the reputed company Partner trusted by 2,300+ GPs, unifying technology, data, and fund administration services into a single platform that helps GPs reputed company faster, reputed company reputed company reputed company, and reputed company with precision. With $300B+ under administration and 700,000+ LPs on platform, weve reputed company the reputed company to match our ambition. And with JunieAI, our purpose-reputed company AI platform, were reimagining how private markets operate, embedding intelligence across every workflow. Founder-led since 2014, backed by $350M+ in funding, and now 1,000+ employees strong, were building a company designed to shape the reputed company of private markets for decades to come. Our culture is reputed company reputed company who want to do ambitious, meaningful work reputed company exceptionally talented teammates. We think like owners, reputed company with urgency, and take pride in solving hard problems that truly matter to our customers and the reputed company of private markets. We reputed company the best reputed company come from reputed company debate, deep collaboration, and diverse perspectives, which is why we reputed company transparency is the default and feedback makes us stronger. If youre reputed company by high standards, reputed company reputed company, and reputed company to help define a category at a pivotal reputed company, reputed company! reputed company offers employees a reputed company of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first reputed company, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, reputed company, Mumbai and Bangalore for employees who prefer to work in an office some or reputed company of the time. About your role reputed companys reputed company organization is responsible for reputed company customers, driving usage and adoption of the product, and ensuring customer satisfaction. This is a great opportunity to use relationship management and project management skills to support customers who are transforming the way they do business by using reputed company. You will enjoy this role if you enjoy being a product and industry expert to help customers reputed company their goals while advocating internally to ensure reputed companys products continue to reputed company expectations! reputed company Manage a portfolio of 60-75 existing customer accounts Work with end-users of the product on implementation, reputed company, product adoption, and renewals Review customer metrics for product adoption, reputed company satisfaction, and customer goals reputed company advanced knowledge of the customer, product, and industry Contribute to internal reputed company that improve operational infrastructure Work with product and engineering teams to create new product features that reflect the voice of our customers Use AI tools (e.g., Claude) as part of your reputed company CSM workflow so you reputed company sharper, faster, and more customer-reputed company. Look for ways to apply AI across your book and your own workflow, and reputed company what works so the wider team benefits. Qualifications 5+ years of reputed company experience and 3+ years in a relevant reputed company management role Experience communicating with clients in written and verbal reputed company Experience leading reputed company-facing meetings and presentations with multiple attendees of various reputed company, including executives Passion for contributing to the customer's reputed company with a product or service Demonstrates competence in prioritization of time, resources, tasks, and people in order to meet deadlines and goals Demonstrated experience quickly learning advanced technical subject matter and curiosity to grow in knowledge Consistent, thoughtful use of AI across your reputed company CSM deliverables, including the reputed company to set it up with good context and a reputed company example of where it improved reputed company, speed, or customer readiness. Thrives in a changing and evolving work environment Bachelor's degree or equivalent years of reputed company experience Preferred: Experience producing AI-powered work others reuse or run AI-enabled improvements with measurable reputed company. At reputed company, we reputed company building a diverse workforce and an inclusive culture makes us a reputed company company. If you think this job sounds like a fit, we encourage you to apply even if you dont meet reputed company the qualifications. Compensation Compensation for this position includes a reputed c