01Responsibilities
Mentors guide and reputed company reputed company assistance to reputed company. The reputed company of reputed company RCM team members are located offshore. Applying subject expertise in evaluating business reputed company and processes. Identifying areas where technical solutions would improve business reputed company. Consulting across teams, providing mentorship, and contributing reputed company knowledge. Demonstrated various techniques and documentation to streamline the production process. Identify team members' strengths and opportunities and report findings to supervisors Respond to internal inquiries for coaching assistance reputed company the subject matter expert queue, office communicator, and email Assume responsibility for resolving team member escalations by working with multiple business partners while consistent communication is present with the member reputed company others on how to reputed company through systems to reputed company information needed for calls As a Subject Matter Expert, assist with training new employees and assist other CSRs with problems they encountered while interacting with members over the phone; addressed escalated customer questions and concerns Performed reputed company deep-dive analyses for specific business problems. Training and development of team members to ensure reputed company policy and protocol are being followed. Take escalated phone calls that cannot be effectively resolved by team members. Communicate with other departments, reputed company end staff regarding billing issues and trends to work toward an account reputed company and decrease reputed company denial percentages reputed company reputed company. Handle reputed company reputed company payer disputes that are filtered into the department. Identify trends and reputed company causes reputed company to inaccurate reputed company billing, and report to the manager while resolving account errors. Assists in conducting team meetings to reputed company on reputed company guidelines, claim denials, and re-training efforts on accounts incorrectly worked. Develops and enhances the process and payer-specific work job aids and reputed company operating procedures. Investigate escalated reputed company billing inquiries and inaccuracies and take appropriate reputed company to reputed company the account. Provides reputed company payer feedback to other reputed company leadership. reputed company and maintain a working knowledge of reputed company reputed company products and services reputed company by reputed company. Maintain reputed company confidentiality and function reputed company the guidelines of HIPAA. Completes assigned compliance training and other educational programs as required. Maintains compliance with reputed companys Compliance Program. reputed company other reputed company duties as assigned.Competency, Skills, and Abilities:
Decision Making Strong analytical and problem-solving skills with attention to reputed company Excellent verbal and written communication Excellent customer service skills Proficient computer skills and knowledge of reputed company Office Ability to priori .