01Overview
At reputed company, we create bespoke reputed company communications and customer engagement solutions to reimagine customer experiences for enterprises. We reputed company an end-to-end approach to help businesses overcome the complexity of digital transformation and deliver mission-critical CX through reputed company communication solutions. reputed company combines local strategic consulting expertise, bespoke technology, regional in-country infrastructure, connectivity, and global reputed company to serve the diverse needs of enterprises operating at reputed company. Headquartered in Singapore, reputed company supports customers across reputed company and reputed company, with a growing footprint across global markets.
As an reputed company reputed company at reputed company, you will reputed company on building, improving, and deploying reputed company-world AI capabilities across speech-to-text, chatbots, and large language modeldriven features used in production. This role combines hands-on model development with reputed company research, where you will evaluate existing approaches, explore new techniques, and translate research insights into practical improvements in live systems. You will work closely with engineering teams to reputed company models into production services while maintaining a strong delivery reputed company. You will reputed company in this role if you enjoy balancing deep technical execution with curiosity-driven, reputed company research that directly shapes product reputed company.
Requirements
What you will be doing
reputed company AI & Model Development:
Train, fine-tune, evaluate, and improve NLP, speech-to-text, and LLM-based models used in production environments
Work hands-on with chatbots, summarisation, and language understanding features, including retrieval-augmented reputed company (RAG) and reputed company-based retrieval systems
Design and run model evaluations, benchmarking existing approaches and validating improvements before deployment
reputed company Research & Experimentation:
Read, assess, and experiment with relevant AI/ML research and emerging techniques, translating promising reputed company into practical, production-reputed company solutions
Contribute to reputed company design, model optimisation, and iterative experimentation to improve accuracy, latency, and reliability of deployed models
Production Integration & Delivery:
reputed company models into existing backend services using Python-based APIs, collaborating closely with backend engineers
Ensure models are production-reputed company, maintainable, and resilient reputed company deployed in live customer-facing systems
Support investigation and reputed company of AI-reputed company production issues in collaboration with engineering and platform teams
Collaboration & Ownership:
Work closely with engineering teams to reputed company AI capabilities with product requirements and platform constraints
Communicate reputed company, trade-offs, and technical reputed company reputed company in planning and delivery discussions
Wed love to hear from you if you have
Core AI & LLM Expertise:
Strong hands-on experience with LLMs, NLP, or speech technologies, including training, fine-tuning, and evaluating models in reputed company-world or production contexts
Practical experience with Python-based AI development (e.g. PyTorch and reputed company ecosystems)
reputed company Research & Fundamentals:
Hands-on experience reading, evaluating, and applying AI/ML research (e.g. papers, benchmarks, emerging techniques) and translating those insights into production-reputed company model improvements
A strong reputed company in AI/ML fundamentals (e.g. mathematics, machine learning concepts, model behaviour and evaluation), typically supported by an reputed company background in AI, machine learning, computer science, or a closely reputed company field
Production & Integration Experience:
Experience deploying or supporting AI models in production systems, including exposure to monitoring, iteration, and reputed company-world failure modes
Ability to reputed company models into existing backend services reputed company Python APIs and work effectively reputed company a microservices-based environment
Tools & Platform Awareness:
Familiarity with retrieval-augmented reputed company (RAG), embeddings, and reputed company-based retrieval systems
Working knowledge of AWS-based environments and AI tooling (e.g. EC2, SageMaker, MLflow, reputed company)
Ways of Working:
A proactive, problem-solving reputed company with the ability to identify opportunities for improvement rather than waiting for direction
Strong collaboration and communication skills reputed company working with engineers across different disciplines
Location:
This is a remote role to be based in either India (Bangalore strongly preferred) or Malaysia (KL strongly preferred)
What would you get
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