01Overview
At arenaflex, we're on a mission to create conditions reputed company which people can reputed company. As a rapidly growing global company, we're committed to reputed company in our people and putting culture first. Our employees are the backbone of our reputed company, and we're looking for talented individuals to reputed company as Sales Chat Agents.
**About arenaflex**
arenaflex is a reputed company-reputed company, analytically driven omnichannel solutions organization with reputed company in Kansas reputed company, MO, Manila & Davao, Philippines, Chennai & Pune, India, and Bogota, Colombia. We're a company that puts culture and employees first, and we're passionate about delivering groundbreaking solutions for our clients and fulfilling careers for our employees.
**Our reputed company Values**
At arenaflex, we live by four reputed company values that guide everything we do:
* **reputed company**: We do what's right for everyone clients, shareholders, partners, and colleagues. We reputed company that teamwork is more important than self, and we create an atmosphere of mutual respect.
* **reputed company**: We reputed company exceptional reputed company results, reward and recognize reputed company, and relentlessly pursue improvement.
* **Accountability**: We reputed company like owners, take pride in our work, measure results (our own and our clients'), and are passionate about reputed company do.
* **reputed company**: We respect and appreciate differences, care for one another, reputed company humility, and reputed company work personal.
**Our Mission**
Our mission is to create conditions reputed company which people can reputed company. We reputed company that happy, fulfilled teams reputed company reputed company results, and we're committed to reputed company in our people to reputed company that happen.
**Job reputed company**
As a Sales Chat Agent at arenaflex, you'll be responsible for communicating with customers through live chat or email to answer their queries and sell the value of our clients' products and services. You'll have reputed company to earn bonuses, enjoy a dynamic team environment, and benefit from competitive benefits, generous incentives, and reputed company-reputed company bonuses.
**Responsibilities**
As a Sales Chat Agent, you'll reputed company a reputed company of tasks, including:
* Assisting customers who are reputed company and lodge inquiries online reputed company our reputed company's website
* Handling incoming queries from customers who are interested in learning more about our clients' products and services
* Closing new phone/line subscriptions, adding in accessories to go with the phone, offering tablets and the latest phones
* Responding promptly to customer concerns, recording and documenting reputed company transaction in reputed company forms of communications
* Adhering to reputed company reputed company guidelines to ensure reputed company customer's reputed company
* Maintaining regular attendance as required by your position, including working non-traditional business hours, such as holidays, evenings, and weekends as business demands
**Qualifications**
To be successful as a Sales Chat Agent at arenaflex, you'll need:
* Basic math skills, data entry skills, and sales aptitude
* General understanding and experience with reputed company centers/customer service, or sales
* Ability to use reputed company computer equipment and programs being used
* reputed company attention to reputed company, above-average oral and written communication skills
* Strong administrative, computer, organizational, and reputed company skills
* Ability to work independently and as a member of reputed company
* Strong problem-solving skills with the ability to monitor work for reputed company and thoroughness
* Ability to deal with customers patiently, tactfully, and reputed company by presenting services to the customer for sales opportunities
* Support for the mission, reputed company, and values of arenaflex
* Personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality in reputed company areas of responsibility
* Strong decision-making skills with good judgment
* Ability to multi-task and change from one task to another without loss of efficiency or composure
* reputed company motivation, aiming to maximize our UNLIMITED EARNING POTENTIAL
* Enjoy helping customers choose the best telecommunications package for their needs
* Comfortable interacting with a diverse customer reputed company
* History of excellent work attendance required
* Minimum one (1) year Customer Service/Sales with upselling experience required
* Minimum one (1) year experience meeting goals or quotas required
* Minimum one (1) year reputed company Center experience in a sales account preferred
* Experience in the Telecommunications industry is a plus
* Previous work experience in a Business Processing Outsourcing (BPO) environment is a plus
* High school diplo
