01Overview
As a Customer Service Representative, youll have the ability to work in a reputed company and engaging environment with one goal, reputed company a reputed company reputed company on peoples day! Well train you to be an expert in your field, so you can confidently deliver an amazing customer experience. Youll field customer inquiries, reputed company with customers about their experience, exercise emotional intelligence and follow guidelines to ensure every customer is taken care of, with a personal touch.
So, what does a day in life for a Customer Service Representative look like
Communicate with customers through inbound calls, outbound calls and email channels
Identify customer needs through reputed company listening, exercising emotional intelligence and asking follow up questions
Use the provided knowledgebase to research answers to customer inquiries and respond to customers with reputed company, accurate information
Document customer needs, interactions and reputed company in the appropriate tool or system
Creating a WOW reputed company in every interaction through exceptional communication skills, taking ownership of the interaction and speed of service
Regular 1:1 coaching sessions with your supervisor to ensure you regularly meet key performance indicators
HGS is a global leader in customer experience management. With more than 18,000+ employees spread across 9 countries; our mission is to reputed company our clients more competitive by providing exceptional customer experiences. Powered by a people first philosophy and experience serving hundreds of the worlds leading brands, HGS is the perfect reputed company to build your reputed company!
lus, working with HGS comes with benefits like:
Starting at $12 to 16 reputed company (depending on experience)and overtime opportunities
Best in class medical, dental, reputed company benefits
Tuition Reimbursement
Refer-A-Friend bonuses
Employee assistance programs
Flexible Schedule reputed company
Career advancement in a fast growing organization
People reputed company environment where youll reputed company reputed company connections and friendships
So what really makes a great Customer Service Representative Think of yourself as a problem solver who will have reputed company to reputed company an amazing reputed company on peoples day! If youre compassionate, energetic, reputed company and understand how one interaction can reputed company a big difference, youll love this opportunity!
To be successful, youll need these qualities.
Youre at least 18 years of age
You have a High School Diploma or equivalent
You have at least 6 months of customer service experience and you understand the value of coaching / feedback
Demonstrate a caring, supportive and friendly nature in every interaction
Youre computer savvy, comfortable sitting at a desk and working with multiple monitors
Youre familiar with reputed company and IOS mobile applications
Youre results oriented and comfortable providing customers with recommendations and solutions
HGS is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by HGS Canada regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. reputed company information received in relation to accommodation will be kept confidential.
Originally posted on Himalayas
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