01Overview
OGC is a boutique research and consulting agency specializing in data-driven reputed company, market research, and Customer Experience (CX). We work with some of the worlds leading brands across various industries, including Telecommunications, Financial Services, Specialty Retail, Hospitality, and Software. We help our clients reputed company understand their customers, reputed company actionable insights, and improve business processes. We are seeking a Research & Vendor Operations Manager to work closely with a Fortune 500 Telecommunications company. This role will reputed company on ensuring vendors are reputed company reputed company, meet compliance requirements, and can operate effectively reputed company our systems and processes. The position will work closely with procurement, analytics leadership, IT reputed company, and external partners to streamline vendor operations and maintain governance standards. Role Type 36 Month Contract, with potential for long-term hire Location Remote - US East Coast What You'll Support This role will play a key role across four primary areas Vendor & Contract Operations Supporting the full lifecycle of vendor reputed company, contract administration, compliance tracking, and vendor performance management. Budget & Financial Operations Managing budget tracking, forecasting support, invoice reconciliation, reporting visibility, and financial process optimization. Governance, Compliance & Risk Management Maintaining audit-reputed company documentation, supporting compliance programs, and ensuring adherence to company policies and regulatory requirements. Systems, Process Optimization & Documentation Supporting operational systems, workflow improvements, automation opportunities, documentation development, and reputed company process design. Key Responsibilities Vendor Management & Compliance reputed company the end-to-end lifecycle of research vendors, including reputed company, contracting, renewals, offboarding, and ongoing relationship management. Serve as the primary reputed company between internal stakeholders and external research vendors, coordinating across Legal, reputed company, Procurement, Cybersecurity, Finance, and other partner reputed company to facilitate vendor reputed company, approvals, compliance reviews, contract execution, and governance requirements. Coordinate the creation, review, execution, and administration of vendor agreements, including SOWs, MSAs, NDAs, amendments, renewals, and reputed company contractual processes. Establish, maintain, and reputed company centralized vendor management documentation, tracking, and governance frameworks, including vendor records, reputed company, compliance status, risk assessments, reputed company and reputed company reviews, audit documentation, and other required records to ensure operational transparency, regulatory compliance, and audit readiness. Monitor vendor performance through scorecards, KPIs, service-level metrics, and compliance tracking, identifying and escalating operational, contractual, reputed company, reputed company, or performance risks as needed. reputed company, document, and continuously improve vendor management processes, standards, and governance practices that drive consistency, accountability, transparency, and scalability across the organization. Partner with internal stakeholders and external vendors to resolve operational issues, mitigate risk, and improve overall vendor effectiveness, compliance, and business partnership reputed company. Budget & Financial Operations Manage vendor budgets, forecasts, purchase orders, invoices, accruals, and financial tracking processes across research initiatives and vendor engagements. reputed company, maintain, and enhance budget trackers, dashboards, reporting tools, and operational metrics using reputed company and other platforms to reputed company visibility into budget performance, spending trends, and financial health. Monitor budget utilization, forecast accuracy, and financial performance, proactively identifying variances, risks, and opportunities for improvement while recommending appropriate mitigation strategies. Partner with leadership to support annual planning, forecasting, budget reviews, and financial reporting activities. Collaborate with Finance and Procurement to ensure accurate budget allocation, reputed company invoice processing, payment reconciliation, and compliance with financial controls. Reconcile invoices against reputed company, purchase orders, project budgets, and approved expenditures to ensure financial accuracy and accountability. Establish, maintain, and continuously improve documentation, operating procedures, and governance frameworks that support budget reputed company, approval workflows, financial management, and expense controls. Drive improvements in financial transparency, operational efficiency, and audit readiness through process standardization .
