Retention Executive (India)

Job Brief We are looking for a Customer Support Executive who can handle customer queries efficiently and ensure a positive service experience. The role involves interacting with customers, understanding their concerns, and coordinating with internal teams to provide timely and effective resolutions. Freshers with valuable communication skills and a customer-first mindset are welcome to apply. Skills Required Good communication skills Strong problem-solving ability Customer-handling experience (preferred) Ability to work in a team and manage customer expectations Responsibilities Key Responsibilities Handle customer queries and provide timely resolutions Ensure customer satisfaction and a smooth service experience Coordinate with internal teams to resolve customer issues Requirements Candidate should be comfortable in English language Education & Experience Any Grad and Undergrad Working Conditions Work from Office Location Udyog Vihar Phase 4 Sector 18 Gurgaon .