01Overview
Job Title: Retention Manager General Insurance
Location: Chennai
Gender Preference: Female Candidates Only
Experience Required: 4 9 Years
About the Role
We are seeking an experienced and customer-focused Retention Manager to join our team in Chennai. The ideal candidate should possess strong knowledge of Non-Employee Benefits (Non-EB) General Insurance products and demonstrate expertise in client retention, relationship management, policy renewals, and crossselling opportunities.
Key Responsibilities
Manage and retain existing corporate and individual insurance clients.
Handle policy renewals and ensure high retention ratios.
Build and maintain strong relationships with clients, insurers, and internal stakeholders.
Analyze client insurance portfolios and provide suitable renewal solutions.
Coordinate with underwriting and operations teams for seamless policy servicing.
Address client queries, policy-related concerns, and claim support requirements.
Identify opportunities for crossselling and upselling insurance products.
Monitor renewal pipelines and ensure timely followups with customers.
Prepare retention reports and MIS as required by management.
Required Product Knowledge
Candidates must have handson experience and sound knowledge of the following General Insurance products:
Fire Insurance
Property Insurance
Engineering Insurance
Marine Insurance
Liability Insurance
Desired Candidate Profile
Female candidate with 4 to 9 years of experience in the General Insurance sector.
Strong understanding of Non-EB insurance products and retention strategies.
Excellent communication, negotiation, and relationship management skills.
Ability to manage multiple client accounts and renewal portfolios.
Customercentric approach with strong problemsolving abilities.
Proficiency in MS Office and insurance management systems.
Compensation & Benefits
Competitive salary package- as per experience.
Opportunity to work with a dynamic and growing organization.
Professional growth and career advancement opportunities .
