Contact existing customers who are planning to switch their loans.
Understand customer concerns and retain them through effective communication and relationship management.
Co-ordination with internal stake holders.
Requirements
Robust communication and convincing skills.
Ability to handle customer conversations professionally and confidently.
Positive Excel Knowledge.
Minimum 1 year experience in customer service, retention, or tele sales is mandatory. .
02What you'll need
Experience
1 to 5 Yrs
Employment Type
Full time
Programming languages
communication skillsrelationship managementcustomer servicetele sales
