Return Executive- Procurement

Returns Executive (Procurement) Department - Central Procurement Reporting To - Manager Procurement Job Purpose The Returns Executive will be responsible for managing the end-to-end vendor return lifecycle, ensuring timely processing of return claims, coordinating reverse logistics and minimizing inventory write-offs through effective execution and stakeholder management. Key Responsibilities 1. Vendor Returns Management Manage end-to-end return processes with pharmaceutical vendors.Coordinate approvals, return authorizations, and documentation with vendors.Track pending return claims and ensure timely closure.2. Reverse Logistics Plan and coordinate return pickups from warehouses.Liaise with warehouse, transport, and vendor teams for smooth execution.Monitor return shipment status until successful closure.3. Near-Expiry Inventory Management Identify SKUs approaching expiry.Coordinate timely returns to vendors to minimize write-offs.Track return eligibility as per vendor policies.4. Reconciliation & Documentation Reconcile physical returns against system records.Ensure issuance and receipt of credit notes.Maintain complete documentation for audits and compliance.5. MIS & Reporting Publish periodic dashboards covering:Return value o Pending return ageing o Vendor-wise performanceCredit note status o Write-off prevention metrics6. Cross-functional Coordination Work closely with: Procurement Warehouse Operations Finance Supply Chain Vendor Partners to ensure timely execution of return activities.7. Process Improvement Identify bottlenecks in the return lifecycle.Drive automation and process standardization initiatives.Improve turnaround time (TAT) for vendor returns.Desired Skills Strong analytical and coordination skills Excellent follow-up and stakeholder managementGood knowledge of MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, basic formulas) Ability to work with large datasetsAttention to detail Strong communication skills Preferred Qualification Bachelor's degree (B.Com/B.Sc/B.Pharm/BBA or equivalent)13 years of experience in Procurement, Supply Chain, Warehouse Operations, or Vendor ReturnsExperience in the pharmaceutical or healthcare industry will be preferredPerformance Indicators (KPIs) Return closure TAT ,Vendor return recovery value Near-expiry inventory returned vs. written off ,Credit note realization Pending return ageing, Vendor SLA adherence Process accuracy and compliance Compensation: 25,000.00 - 30,000.00 per month Benefits: Flexible schedulePaid sick timePaid time offProvident FundApplication Question(s): Current CTCExpected CTCWilling to relocate to MumbaiWork Location: In person