Sales Director Call Center E Commerce / Direct Sales Thane

Sales Director Call Center (Outbound Telesales) Location: Thane, Mumbai Work Mode: 100% On-site Experience Required: 8+ Years About the Company We are hiring for a rapidly growing international direct sales and e-commerce organization specializing in beauty, wellness, and pharmaceutical products. The company has a strong presence across South-East Asia and is expanding rapidly in India, Europe, and the Middle East. Role Overview We are looking for a agile and result-oriented Sales Director to lead and scale outbound telesales operations in India. The current telesales team size is 80+ employees, with plans to expand to 150+ employees by the end of 2026. The ideal candidate should have robust experience managing large outbound sales teams, driving revenue growth, improving conversions, and building high-performing telesales operations. Key Responsibilities Manage daily outbound telesales operations to achieve business targets Drive sales performance, productivity, and conversion improvements Develop SOPs, sales processes, and KPI frameworks Lead hiring, coaching, training, and retention initiatives Monitor call quality and operational performance Analyze sales reports and operational metrics Handle escalations and support team performance management Collaborate with leadership on growth and expansion strategies Required Skills & Experience 8+ years of experience in telesales / call center operations Minimum 6 years managing large sales teams (50150+ members) Solid outbound sales and KPI management experience Experience in team scaling, coaching, and performance management Strong analytical and reporting skills Excellent communication and leadership skills Experience in E-commerce, Insurance, BPO, EdTech, Direct Sales, Wellness, or Consumer Products preferred Comfortable working in a fast-paced environment Preferred Candidate Background Candidates from the following industries are encouraged to apply: Insurance Telesales BPO / Contact Center Sales EdTech Inside Sales Direct Selling / MLM E-commerce / D2C Consumer Product Sales Wellness & Beauty Products Compensation: 2,000,000.00 - 2,400,000.00 per year Work Location: In person .