Handle post-sales customer queries and policy servicing.Assist customers with insurance claims and documentation.Coordinate with insurance companies/TPAs for claim processing.Track and follow up on pending claims and service requests.Support policy renewals and endorsements.Resolve customer issues and ensure timely service.Maintain accurate records and documentation.
02Requirements
Graduate in any discipline.13 years of experience in insurance/customer service preferred.Good communication and follow-up skills.Basic knowledge of insurance policies and claims.Customer-focused and organized. .
