01Key Responsibilities
\ N
\n Drive New Customer Acquisition - Proactively identify and onboard new clients for gold loan products through structured field engagements, strategic referral networks, and localized promotional campaigns.\ N Client Engagement &
Product Presentation - Conduct in-person client consultations and deliver compelling product demonstrations to articulate the value proposition and generate incremental business.
\ N Sales Strategy Execution - Implement targeted sales and marketing initiatives to catalyze business expansion within the designated territory, in alignment with organizational growth objectives.\ N Relationship Management&
Service Excellence - Cultivate enduring customer relationships by ensuring seamless service delivery, timely support, and high levels of client satisfaction.
\ N Operational &
Compliance Adherence - Ensure full compliance with regulatory frameworks and internal standard operating procedures, particularly in documentation, verification, and process execution.
\ N Gold Evaluation &
Verification - Accurately assess gold ornaments for weight, purity, and karat value using calibrated tools and standardized testing protocols.
\ N Market Intelligence &
Product Knowledge -Remain continuously informed about prevailing gold loan policies, lending norms, industry best practices, and competitor offerings to stay ahead in the market.
\ N Bank Relationship Management -Foster and maintain effective working relationships with partner banks, facilitating collaborative business development and joint customer engagement.\ N Balance Transfer Management -Oversee the end-to-end execution of gold loan balance transfers from case initiation and fund disbursement to coordination with banking personnel and timely fund settlements.\ N .