01Overview
About the Role
Our client is seeking an experienced and analytical Sales Operations Manager to oversee and optimize sales processes for their FMCG business in Thiruvananthapuram . This critical role focuses on enhancing sales team efficiency, managing sales technology, analyzing sales data, and implementing best practices to drive revenue growth. You will work closely with sales leadership, marketing, and finance teams to ensure seamless sales operations and support the achievement of business objectives. The ideal candidate possesses strong operational acumen, a deep understanding of sales enablement tools, and a proven ability to streamline processes within the competitive FMCG landscape, contributing significantly to the sales team's productivity and performance in Thiruvananthapuram .
Key Responsibilities Develop and implement sales strategies, processes, and systems to improve sales team efficiency and effectiveness in Thiruvananthapuram . Manage and optimize the CRM system and other sales enablement tools. Analyze sales performance data, identify trends, and provide actionable insights to sales leadership. Develop sales forecasts, territory plans, and performance metrics. Collaborate with marketing and finance to ensure alignment on sales targets and budgets. Support the sales team with reporting, training, and operational assistance related to FMCG products. Requirements Bachelor's degree in Business Administration, Marketing, Operations, or a related field. Master's preferred. 5-7 years of experience in sales operations, preferably within the FMCG industry. Proven experience with CRM systems (e.g., Salesforce) and sales analytics tools. Strong understanding of sales processes, forecasting, and performance management. Excellent analytical, problem-solving, and project management skills. Ability to work cross-functionally and manage relationships with various stakeholders in Thiruvananthapuram . Benefits Competitive annual salary and performance-based incentives. Comprehensive health, dental, and vision insurance. Opportunities for career advancement and professional development. Generous paid time off and holidays. A dynamic and results-oriented work environment. .
