Sales Support Voice Process (Mumbai)

Sales Support Voice Process Location: Andheri West, Mumbai Experience: 15 Years Industry: Exhibition Stand Design & Construction Employment Type: Full-Time About Us: We are an established Exhibition Stand Design & Construction company based in Mumbai, with 17+ years of industry experience. We serve clients across the globe, with a strong presence in Europe, USA, and India. We are looking for a confident and enthusiastic Sales Support Voice Process professional to join our team and support our international business development efforts. - Key Responsibilities Make outbound calls to Indian and international companies participating in trade shows, expos, and exhibitions. - Support the sales team through lead generation, prospecting, cold calling, and regular follow-ups. - Introduce and explain our exhibition stand design, fabrication, and construction services to potential clients. - Connect with Marketing Managers, Exhibition Managers, and key decision-makers. - Understand customer requirements and identify qualified business opportunities. - Obtain the Exhibition Stall Brief, including stall dimensions, design requirements, and budget. - Maintain and regularly update client databases, contact details, and CRM records. - Follow up with prospects through calls and emails to move opportunities towards conversion. - Coordinate with the Sales and Design teams for smooth lead handover and follow-up. - Achieve assigned lead generation and revenue targets. - Required Skills & Qualifications Excellent spoken and written English with explicit and professional communication. - Positive English speaking, listening, and comprehension skills. - Confident in handling international and domestic calls. - Strong customer service, convincing, negotiation, and relationship-building skills. - Experience in BPO, voice process, customer service, tele calling, cold calling, lead generation, or sales support is preferred. - International calling or experience dealing with international clients will be an added advantage. - Basic knowledge of CRM, MS Office, and email communication. - Positive, confident, proactive, and target-oriented approach. - Ability to work independently as well as coordinate effectively with the Sales & Design teams. Key Skills: Sales Support | Customer Service | Lead Generation | Cold Calling | International Calling | BPO | Voice Process | English Proficiency | English Speaking | Tele calling | B2B Lead Generation | Client Follow-up | CRM | Inside Sales Benefits: - Competitive salary package (Fixed + Incentive) - Opportunity to work with a talented and passionate team on a variety of exciting projects - Exposure to international exhibitions and global clients - Possibility of foreign travel for international exposure for willing candidates Interested candidates can apply with their updated CV. .