01Responsibilities
- Spearhead projects as a technical lead and Point of Contact for clients Ability to run requirements gathering workshops with business stakeholders and convert the same into solution design and seamlessly communicate the same back to the technical team for execution.
- Implementation and customization of customer Salesforce solution projects that involve different Salesforce product offerings such as Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud or any such, Customizations and/or Integrations to ensure scope and customer expectations are met.
- Engage closely with stakeholders, subject matter experts (SMEs), and IT personnel to fulfill Salesforce implementation tasks according to requirements.
- Manage Salesforce implementation projects or subsets of larger projects.
- Assist with setting Salesforce implementation standards. Maintain documentation, including technical specifications, process flows, and system diagrams.
- Respond to a variety of broad questions and concerns from customer management regarding project requirements, document needs, technical standards, and conditions.
- Communicate the status of requests and determine the feasibility of projects documents findings and actions.
- Represent the project as a Salesforce implementation expert who influences customer senior management on significant Salesforce matters.
- Lead a team of Salesforce developers, consultants, quality analysts, and work with project manager and business analysts
- Work under general direction and independently determine and develop an approach to solutions.
- Create proof-of-concepts to perform quick feasibility studies
Required Skills:
- Excellent understanding of different business processes
- Demonstrated experience on End-to-End execution of Salesforce consulting and implementation projects.
- Hands-on experience on building Lightning Web Components (LWC), writing Apex code (Triggers, Test class, Asynchronous apex etc.), building integrations with third-party systems using point-to-point connection as well via Middleware
- Must have worked on both Salesforce Configuration (Drag-and-drop tools) and Customizations (LWC, Apex, VF, Aura, etc.)
- Worked on the Deployments (Change sets/ANT, any such tools), having knowledge of branching methodology
- Demonstrated ability to independently analyze and design complex solutions within a tight deadline.
- Strong leadership skills, strong customer service skills focusing on customer success.
- Solid organizational and planning skill to run projects through various stages
- Upskilled with latest release features and ability to learn new Salesforce products and modules quickly
- Strong communication and soft skills
- Good command over English language
- Knowledge of Software Development Life Cycle and Agile methodology Hands on experience in any niche areas(Commerce Cloud, Conga CLM, CPQ, etc) will be preferred
Certifications:
- Salesforce Certified Platform Developer-II (Mandatory) .
