Salesforce Consultant

Key Responsibilities:
- Lead and deliver end-to-end Salesforce consulting engagements including discovery, requirement gathering, solution design, configuration, development oversight, testing, go-live, and post-implementation support
- Conduct detailed business process analysis, fit-gap assessments, and solution design workshops to map client CRM and business requirements to Salesforce platform capabilities
- Configure and customize Salesforce platform components including objects, fields, page layouts, workflows, process builder, flows, validation rules, reports, and dashboards as per client requirements
- Develop and maintain comprehensive Salesforce documentation including solution design documents, configuration workbooks, data migration plans, and functional specifications
- Act as the primary Salesforce subject matter expert and point of contact for client business stakeholders, project managers, and technical developers throughout the project lifecycle
- Lead and facilitate client workshops, solution review sessions, and executive presentations for senior business leaders and C-suite stakeholders
- Oversee Salesforce testing activities including unit testing, integration testing, regression testing, and UAT to ensure solution quality and go-live readiness
- Manage Salesforce data migration, data cleansing, and data mapping activities in coordination with technical teams and client data owners
- Plan and deliver end-user training, administrator training, and knowledge transfer sessions to ensure effective Salesforce adoption and self-sufficiency across client organizations
- Mentor and guide junior Salesforce consultants, administrators, and developers on platform best practices, implementation methodology, and client engagement standards