01Responsibilities
We are
seeking a highly skilled and motivated Salesforce CRM Administrator to join our
dynamic team. The ideal candidate will have a solid understanding of Salesforce
functionality, configuration, and administration. As a Salesforce
Administrator, you will play a key role in optimizing and maintaining the
Salesforce platform to meet the evolving needs of our clients.
Identify
and gather requirements from users and stakeholders.
Customize
and configure Salesforce to align with business processes and requirements.
Implement
and maintain custom objects, fields, validation rules, workflows, and process
builder flows.
Oversee
all aspects of user and license management, including new user
setup/deactivation, roles, profiles, permissions, and public groups.
Resolve
user support tickets, Provide ongoing user training, and create training
materials as needed.
Ensure
data integrity through the design and implementation of data quality best
practices.
Perform
data imports, updates, and maintenance tasks as needed.
Develop
and maintain reports and dashboards to provide insights into key performance
indicators.
Build
and maintain automated processes using workflows, process builder, and Flow.
Collaborate
with development teams for more complex automation requirements.
Assist
in the integration of Salesforce with other systems and applications. Troubleshoot
and resolve integration issues.
Implement
and maintain security controls, including sharing rules and security settings.
Conduct
regular security audits and implement best practices.
Qualifications:
Bachelors
degree in Computer Science, Information Technology, or a related field.
2 to 4
years of hands-on experience as a Salesforce Administrator.
Salesforce
certified administrator or Salesforce advanced administrator certification is
required.
Experience
in performing Salesforce upgrades and ensuring successful integration.
In-depth
understanding of Salesforce products, functionality, and Salesforce best
practices.
Strong
analytical and problem-solving skills coupled with excellent communication and interpersonal
skills.
Contact: hr@spikewell.com | 7077775204, 7077734143
Address: Unit No. 729/730, DLF Cyber City, Technology Corridor,
Chandaka Industrial Estate, Patia, Bhubaneswar- 751024 .
