Role description
Greeting from LTM
We are looking FSC Slack Architect who has experience Insurance Domain. Interested candidates can apply us.
Below is the .
Role Summary
Experience: 10-16yrs
Location-PAN India
Architect and govern Slack as a secure integrated collaboration platform to enable real time engagement across agents brokers underwriting and operations driving faster policy lifecycle and distribution efficiency
Technical Skills
Slack Enterprise Grid architecture workspace design channel taxonomy governance
Identity Access Management SSO SCIM OAuth Azure ADOkta
API integration expertise REST webhooks Slack APIs bots Workflow Builder
Event driven architecture case notifications underwriting updates
Integration with enterprise platforms
CRM Salesforce Policy Admin Systems Illustration tools
Security compliance controls data retention eDiscovery audit trails
Cloud integration exposure AWS Lambda API Gateway Event Bridge preferred
2 Business Requirements Insurance Distribution
Design collaboration aligned to distribution lifecycle
Lead Case Intake Underwriting Issuance Servicing
Enable secure external collaboration with agents brokers and partners Slack Connect
Support real time case tracking underwriting queries and escalation workflows
Drive workflow automation to reduce manual coordination across sales ops
Deliver measurable outcomes
1525 cycle time reduction
2030 faster query resolution
Improved agent productivity
3 Communication Leadership Skills
Solid stakeholder management across sales underwriting operations and IT
Ability to translate business workflows into collaboration architecture
Executive level communication and reporting KPIs adoption metrics
Change management adoption enablement training playbooks
Cross functional collaboration with security compliance and platform teams .
