01Overview
Key Responsibilities
Develop, customize, and maintain Salesforce Field Service Lightning (FSL) solutions.
Configure and enhance Work Orders, Service Appointments, Service Resources, Territories, Work Types, and Scheduling Policies.
Develop Apex Classes, Triggers, Lightning Web Components (LWC), Aura Components, Visualforce Pages, and Flows.
Integrate Salesforce with external applications using REST/SOAP APIs and middleware.
Configure automation using Flows, Process Builder, Validation Rules, and Approval Processes.
Optimize field service scheduling, dispatching, and mobile workforce solutions.
Troubleshoot production issues and provide timely enhancements and bug fixes.
Collaborate with business analysts, architects, QA teams, and stakeholders to deliver scalable solutions.
Participate in code reviews, deployments, and release management activities.
Follow Salesforce development best practices, security standards, and documentation processes.
Required Skills
4+ years of hands-on Salesforce development experience.
Strong experience with Salesforce Field Service Lightning (FSL).
Proficiency in Apex, Lightning Web Components (LWC), Aura Components, SOQL, SOSL, and Visualforce.
Experience with Salesforce Service Cloud and FSL data model.
Hands-on experience with Salesforce Flows and automation tools.
Strong knowledge of REST/SOAP APIs and Salesforce integrations.
Experience with Git, Copado, Gearset, or other CI/CD tools.
Knowledge of Salesforce Mobile App and Field Service Mobile application.
Strong debugging, analytical, and problem-solving skills.
Excellent communication and stakeholder management skills. .
