01Overview
Key Responsibilities Define enterprise integration strategy and patterns (real-time, batch, event-driven) between Salesforce and external systems Select appropriate integration approach per use case: REST/SOAP APIs, Platform Events, Change Data Capture, Bulk API, middleware (MuleSoft, Boomi, Dell Boomi, TIBCO) Architect solutions using Salesforce integration capabilities: Apex callouts, Named Credentials, External Services, Platform Events, Streaming API Design API management strategy versioning, throttling, security (OAuth 2.0, JWT), and error handling/retry mechanisms Own end-to-end integration architecture documentation (sequence diagrams, data flow diagrams, interface control documents) Collaborate with enterprise architects to ensure alignment with overall IT landscape and API-led connectivity principles Define monitoring, logging, and alerting standards for integration health Conduct performance/load testing for integration touchpoints; troubleshoot production integration issues Guide governance for API reuse, avoiding point-to-point sprawl Required Skills & Experience 10-15+ years in integration/enterprise architecture, 5+ years on Salesforce Strong grasp of Salesforce APIs (REST, SOAP, Bulk, Streaming, Platform Events) Experience with at least one enterprise middleware/iPaaS platform Solid understanding of authentication/authorization protocols (OAuth, SAML, JWT) Experience integrating Salesforce with ERPs (SAP, Oracle), marketing platforms, or custom systems Strong grasp of event-driven architecture and microservices concepts Preferred Experience with API-led connectivity / layered architecture (System, Process, Experience APIs) Exposure to Salesforce Data Cloud integrations, Heroku, or AWS/Azure integration services Certifications Salesforce Certified Integration Architect Salesforce Certified System Architect Relevant middleware certification (e.g., MuleSoft, Boomi) is a plus .
