01Overview
This is a remote position.
Job Description: Salesforce Manual QA + Agent Force
Location: Remote
Experience Level: 4+ Years
Mode of hire- CW
Job Description-
Key Responsibilities
Design and execute test strategies for Salesforce Agentforce implementations.
Validate AI agent conversations, topics, actions, prompts, and business workflows.
Perform Functional, Regression, Integration, System, UAT, and End-to-End testing.
Test Agentforce integrations with Salesforce Clouds and third-party applications.
Validate AI-generated responses for accuracy, relevance, compliance, and business outcomes.
Create and maintain test cases, test data, and automation suites.
Perform API testing using Postman or similar tools.
Validate Data Cloud integrations and data synchronization.
Conduct conversational AI testing, chatbot testing, and prompt validation.
Execute performance, reliability, and scalability testing of AI agents.
Collaborate with Business Analysts, Developers, Solution Architects, and Product Owners during Agile delivery cycles.
Track defects using Jira and participate in sprint ceremonies.
Ensure production readiness through smoke testing and release validation.
Required Skills
Salesforce
Sales Cloud
Service Cloud
Experience Cloud
Data Cloud
Agentforce
Flows and Automation
Security Model
Reports & Dashboards
Testing
Functional Testing
Regression Testing
Integration Testing
End-to-End Testing
UAT
API Testing
Data Validation Testing
Performance Testing
Conversational AI Testing
Chatbot Testing
Tools
Jira
Postman
ACCELQ / Selenium (preferred)
Salesforce Developer Console .
