01Overview
Key Responsibilities
Configure and customize Salesforce Sales Cloud and Service Cloud
Develop and maintain:
Custom Objects
Flows
Validation Rules
Approval Processes
Reports & Dashboards
Manage Leads, Opportunities, Accounts, Contacts, Cases, and Work Orders
Implement Service Console, Case Management, Omni-Channel, and Knowledge Base
Automate business processes using Flow Builder and Process Automation
Develop Apex Classes, Triggers, Lightning Web Components (LWC), and Visualforce pages
Integrate Salesforce with third-party applications using REST/SOAP APIs
Handle user management, profiles, roles, permission sets, and security
Support deployment activities using Change Sets, DevOps tools, or CI/CD pipelines
Collaborate with business teams for requirement gathering and solution design
Troubleshoot production issues and provide ongoing support Responsibilities Key Responsibilities
Configure and customize Salesforce Sales Cloud and Service Cloud
Develop and maintain:
Custom Objects
Flows
Validation Rules
Approval Processes
Reports & Dashboards
Manage Leads, Opportunities, Accounts, Contacts, Cases, and Work Orders
Implement Service Console, Case Management, Omni-Channel, and Knowledge Base
Automate business processes using Flow Builder and Process Automation
Develop Apex Classes, Triggers, Lightning Web Components (LWC), and Visualforce pages
Integrate Salesforce with third-party applications using REST/SOAP APIs
Handle user management, profiles, roles, permission sets, and security
Support deployment activities using Change Sets, DevOps tools, or CI/CD pipelines
Collaborate with business teams for requirement gathering and solution design
Troubleshoot production issues and provide ongoing support Qualifications Any Degree .