01Overview
We are looking for professionals with SAP Basis experience.
Successful candidates will be part of a team providing world class IT support and services to our customers. They will have the opportunity to interact and work with highly competent and motivated individuals to provide value added IT services
As a SAP Basis Support Specialist, your responsibilities will include:
- Providing service delivery to the required service levels
- Providing reactive support for customers of the service, and to introduce measures to reduce reactive work.
- Providing proactive support, through effective capacity planning and change management.
- Handling escalations from customers/other teams, about technical issues.
- Configuration and administration of large scale global and regional SAP systems.
- Plan, execute and follow up SAP projects under your responsibility
Communication/language skills
Capacity to communicate information within the team effectively
Attention to detail and strong interpersonal, communication, training and organizational skills required as well as the ability to work effectively in a team
Ability to make effective and excellent interpersonal and customer relations
Must have a solid customer service orientation
Good verbal and written English communication skills
TECHNICAL SKILLS
- At least 9 years of hands-on experience in SAP Basis Administration, , HANA Administration , Database Administration or OS Administration
- Strong troubleshooting, analytical, problem- solving, and conceptual skills
- Strong customer focus and management of client expectations
- Excellent oral and written communication skills
- Excellent teamwork skills
- Can work with minimum supervision.
Candidates with the following skills will be at an added advantage:
- SAP Basis experience on release 6 and above
- SAP experience on any of the following NetWeaver technologies:
- SAP Basis Netweaver Administration
- Business Warehouse / Business Intelligence
- Enterprise Portal Administration .
