SAP Customer Service

The Senior Lead SAP S/4 Sales is responsible for delivering SAP implementation activities within the Functional stream, leveraging expertise in SAP S/4 Sales & Distribution. The role ensures high-quality solution delivery aligned with project standards and business requirements.

Lead and execute Customer service Sales & Distribution related tasks during design, build, testing, and deployment phases. Design and validate SD processes : sales orders, delivery, billing. Ensure SD integration with EWM for outbound and with Finance for revenue recognition and tax. Collaborate with cross-functional teams to ensure integrated solution delivery. Support issue resolution, enhancements, and performance improvements. Prepare documentation, test scripts, and deployment materials. Required Skills SAP S/4 Sales & Distribution & Customer Service Module SAP S/4HANA (Retail template awareness) MDG and master data governance awareness Testing (SIT/UAT) & cutover readiness Stakeholder management & documentation Order-to-Cash, delivery & billing SD-EWM integration .