01Overview
JD for VIM-Open text Functional :
AMS / Production Support
Monitor and Complete Invoice Life Cycle
Invoice Capture / Inbound.
Registration
OCR/ Data Extraction
Validation
Exception handling
Approval
Analyze and resolve VIM incidents, service request and problem ticket.
Perform RCA and implement permanent fixes.
Handel critical and high priority production issue.
VIM Functional Support
String understanding of DP, Invoice Processing, Non PO, Credit Memo, Down payment .
workflow and Approval support
Configure and trouble shoot VIM Approval workflow.
Maintain Approval matrix/ Approver determination.
Analyse workflow failure and stuck documents.
Support workflow change request. .
