01Overview
As a Quality Assurance Manager in our SAP practice, you will be responsible for implementing quality assurance processes and controls to uphold high standards of service delivery and customer satisfaction. It will be crucial for you to stay updated on SAP updates, certifications, and industry best practices to ensure that our practice remains competitive and compliant.You will lead initiatives aimed at continuously improving processes, methodologies, and tools within the SAP practice. Your role will involve fostering a culture of innovation and excellence, encouraging experimentation, and promoting learning from both successes and failures. Driving initiatives for automation, optimization, and standardization will be essential to enhance productivity and profitability. Additionally, you will play a key role in improving sales pitches and pre-sales/demos.To excel in this position, you should possess a Bachelor's or MBA degree in Computer Science or a related field. A minimum of 15 years of experience in SAP consulting, with a proven track record of successful project delivery and client satisfaction, will be required. In-depth knowledge of SAP solutions, modules, and integration architecture, along with relevant certifications, is preferred. Familiarity with S/4HANA is a plus.Strong communication, negotiation, and relationship-building skills are essential for effective interaction with clients, executives, and team members. A strategic mindset will enable you to analyze market trends, identify opportunities, and develop actionable plans to drive growth and profitability. Financial acumen, including experience in budgeting, forecasting, and financial management, will be beneficial.Your problem-solving skills will be put to the test as you navigate complex challenges and drive effective solutions. A commitment to quality, compliance, and continuous improvement, coupled with a passion for innovation and excellence in service delivery, will be key to your success in this role. You must be able to inspire and manage individuals from diverse backgrounds and age groups to work together towards common goals.Dealing with uncertainty and navigating through chaotic situations will be part of your job, so adaptability and resilience are important qualities. You should be willing to travel as required, both domestically and internationally. Knowledge of Information Security Management System (ISMS) principles and best practices will be an added advantage., .
