01Overview
Role Description
Manage the promotion of Transport Requests (TRs) across SAP environments (Development, Quality, and Production) using SAP Solution Manager (ChaRM) and SAP Cloud ALM.
Demonstrate strong coordination and collaboration skills while working with global teams across APAC, EMEA, LATAM, and North America (NA) regions.
Lead and facilitate Change Advisory Board (CAB) meetings, ensuring effective communication and governance of change management activities.
Develop and maintain custom reports and dashboards using SAP Solution Manager and SAP Cloud ALM to support operational and management reporting requirements.
Possess working knowledge of SAP Business Technology Platform (BTP). Experience with BTP services and integration is mandatory.
Troubleshoot and resolve ChaRM-related transport issues, including downgrade protection conflicts, cross-reference checks, transport dependencies, and other transport management challenges.
Perform basic ABAP code analysis and troubleshooting to support issue resolution and change implementations.
Demonstrate proficiency with GitHub, including source code version control, repository management, and collaboration workflows.
Support functional enhancements, configuration changes, and continuous improvements within SAP Solution Manager and SAP Cloud ALM.
Design, implement, and maintain integrations between Jira, SAP Cloud ALM, and SAP Signavio to streamline change management, project execution, and business process governance.
Collaborate with business, functional, and technical teams to ensure successful delivery of SAP changes, releases, and support activities in accordance with organizational standards and best practices.
Strong understanding on SAP Production support and Current implementation Project Process and Procedures.
Knowledge about SAP Cloud ALM utilization for S/4 HANA Implementation.
Apply the SAP Activate methodology across project delivery phases.
Manage the requirements-to-deployment process in SAP Cloud ALM.
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