Senior AR Caller (US Healthcare

- Claim Follow-Up: Review and follow up on unpaid or denied claims with insurance companies, providers, and patients to secure timely payments. Customer Communication: Conduct professional follow-up calls and emails to resolve outstanding balances, answer inquiries, and clarify billing issues. Documentation: Maintain accurate and up-to-date records of all communications, payment arrangements, and claim statuses in the billing system. Dispute Resolution: Investigate and resolve discrepancies related to payments, denials, and adjustments, collaborating with relevant departments as necessary. Reporting: Generate and review reports on accounts receivable aging, collections progress, and trends to provide insights for management. Compliance: Ensure adherence to healthcare regulations, billing guidelines, and company policies related to accounts receivable. Collaboration: Work closely with the billing and coding teams to ensure accurate processing of claims and timely resolution of issues. .