Senior Associate-Quality Assurance

'To ensure Quality assurance & Collateral Hindsighting processes are deployed across credit process and vendors - Devise and Deploy QA process in collateral & Non collateral product processes - Measure / Monitor & publish QA scores across credit process / underwriting and Vendors - Share Inputs from QA & Hindsighting process to improve credit process - Ensure reduction of QA & collateral based hindsighting errors using automation and technology solutions - Onboard and Manage QA vendors for effective functioning Secondary

'Drive collaboration with internal stakeholders to develop implementation plans for new / reengineered process . - Evaluate the growth strategy and plan scalability across credit process and products - Recommend process changes in order to improve service efficiency and quality across Credit - Monitor the defined business plan laid out during yearly planning. Key Success Metrics: QA Metric , Vendor management , Quantum and periodicity of MIS . .